Caitlin Russotti Events

Caitlin Russotti Events

Phone: (917) 9918-906
Brooklyn, NY
Overall Rating

Customer Reviews

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Melanie
11/6/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
5 stars for Caitlin all the way. Seriously great. Really professional, honest and caring. She made sure that everything got back to my parents house at the end of the night and she even took some of the flowers from the reception and put them in my hotel room. Her assistant was really great too.

Betsey
9/4/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Caitlin wore this really great black dress and the only reason that I mention it is because it was like a magic dress. It must have had really deep pockets because everything that I needed throughout the day was in them. She had my lipstick when I needed it, a safety pin when my dress broke, bandaids for my maid of honor and bobby pins. Caitlin stood in the background but was always watching me to make sure that I never needed anything. Most of my guests gave me cards and I didn't want to carry them around so Caitlin was always coming up behind me and just taking them out of my hand so I didn't miss a beat. She developed a really great timeline for the day so that everyone knew what they had to do and where they had to be. I even got to enjoy my cocktail hour! Her checklists and home work as she calls it is so helpful!

Norah
7/17/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
My family doesn’t live in New York and wasn’t around to help me make decisions. So I thought hiring a wedding planner would be a wise decision. I interviewed two wedding planners before I found Caitlin. The other wedding planners I talked to stressed me out when they say I absolutely needed certain things and I couldn’t do things the way I wanted because it would be too difficult. Caitlin, was the complete opposite. She kept telling me it was my wedding and whatever I wanted we would figure out a way to make it work. She kept saying, it is your wedding, do what makes you happy. Our “theme” was us and Caitlin, got to know us very quickly. She became our friend and advisor. She also got to know our mom’s and became like a great family member. In meetings with vendors she could sense when we were uncomfortable with their ideas and she would quickly and professionally, change the direction that the vendors were going in. She also made sure that my husband had a voice in all of the planning when he wanted to. I always felt like vendors were catering to me all the time and didn’t include him. She would pipe up and say to my husband, do you like this? What do you want to see? Do you feel good about this? He really liked that and I think it helped him get more involved in the planning. I can’t wait to have kids and then she can plan the baby showers and birthday parties!

myjunewed
6/13/10
star 0.9 out of 5.0
Quality of Service: 0.5 out of 5.0
Professionalism: 1.0 out of 5.0
Flexibility: 1.0 out of 5.0
Responsiveness: 1.0 out of 5.0
Value for Cost: 1.0 out of 5.0
I Had a very bad experience working with Caitlin, and I'm writing this review because I don't want the same thing to happen to another bride. I'm very busy at work so I thought hiring a planner would be ideal. But she ended up being more work then help, I ended up doing most of the work myself. She did not response to my e-mails in a timely manner, sometimes it would be days until I would hear back, I should've known better from the start. I think she is way too junior although swears herself she is a pro whose done many weddings. If I would be you I would save my $ on this one I don't want any other bride to go through what I did. But I did love all my other vendors. Also her negotiations was joke, I negotiated better then her, she didn't even try. she did not know my expenses never asked, I sent her everything and ended up doing all the contracts and correspondence myself. I was really unhappy with her and on my wedding day she showed up 3 hours late to my hotel where she says I did not need her, in flip flops and ended up doing almost nothing except being on the berry on the side. Even my other vendors were shocked she was supposed to be my planner and my family too. What a dissapointment and a big waste of time and $!!! I asked for a refund she said I don't do refunds, she sucked!!!

> I strive to make all of my clients happy. This particular client hired me to give her my input and advice and when she didn't like it or didn't want to listen she blew me off and disregarded what I said. For example, her budget was tight and I told her she could spend no more than 1k on a dress, she came back with a dress for 5k. Payments are not refundable after I have completely rendered my services. At the end of her wedding I got a thank you card and gift. The card said thank you for all of your help. I made sure that everything got from the hotel to the ceremony and reception and when someone left something behind, I got in the car and drove back. It wasn't until 4 days after her wedding that she told me that her sister in law stood in the wrong place and because of that she wanted her money back. I didn't show up to the hotel while she was getting her hair and make up done because as she says in her post, she didn't need me then. I stayed for her entire wedding. I was with her from 12:30pm to 12am the day of. Again, I strive and succeed in doing the best for my clients. Every once in a while you get one that over spends and tries to recoup some money by blaming a wedding planner because their services seem intangible in comparison to the photographer. Lesson: If you feel like things are not working out with a particular vendor consider switching.
Virginia
10/4/08
star 4.4 out of 5.0
Quality of Service: 4.5 out of 5.0
Professionalism: 4.5 out of 5.0
Flexibility: 4.0 out of 5.0
Responsiveness: 4.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Caitlin was a life saver!!! We had a budget that we wanted to stick to and she was able to find a vendor that was not only fantastic but was the least expensive. She is so down to earth, honest and we were both really comfortable with her.

Sarah
8/16/08
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I was so stressed out trying to plan my wedding. My mother in law was driving me nuts and so was my own mother. Caitlin was able to be the mediator and coordinate all the details that were stressing me out. She always had great, creative ideas. The day of the zipper on my dress broke and she was right behind me to fix it. She is the best!!!