Capriccio Ensemble

Capriccio Ensemble

Phone: (917) 2739-183
565 Ft. Washington Avenue #D, New York, NY 10033
Overall Rating

Customer Reviews

Please Let This Vendor Know You Found Them on the Eventwire Network
Lauren
2/23/13
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
The Capriccio Ensemble was a fabulous addition to my 2/23/13 wedding mass. They are complete professionals with an outstanding repertoire and it was fabulous working with the Director Natalie on my musical selections. I explained what I wanted and she knew exactly what to recommend to make it perfect. She even communicated directly with my church's music director about appropriate choices so it was one less thing the busy bride had to deal with. I would recommend them 1000 times over!

Marie
12/14/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
The Capriccio Ensemble preformed at my daughter's wedding and the ceremony music was above my expectations. Natalie Kriegler performed a solo of Ave Maria that was truly a highlight and I appreciated her willingness to do this. I was very pleased with her professionalism, musical expertise and attention to detail. My guests were complimenting on the beautiful music performed throughout the ceremony. My thanks go to Natalie and her ensemble for making that evening truly magical and a night to remember.

> I want to respond to Marie..I want to thank her for this review and let her know how much we appreciate it! Marie the wedding was like a bit of a fairytale..everything was beautiful Pamela, Mo and everyone were lovely. We enjoyed working with your sister who sang beautifully and every once in a rarity I get to meet what I consider to be a lovely old fashioned family and it is touching and sweet...thank you again! It was a pleasure to be part of Pamela and Mo's most special day and we wish you and them all the best always!
Leslie
11/25/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
We won a solo violinist for TWOTY from LIW. Natalie was awesome to work with. Even before I had a chance to contact her about winning the prize, I already had an email in my inbox!!! She was very helpful and quickly responded to emails. Natalie was amazing. The violinist added a nice personal touch to the ceremony.

> Leslie thank you for your review! I was happy to be a part of your day and to play for you 2 and all! ..wishing you guys all the best always ...and I hope you are doing great!
Danielle
9/21/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Originally, this was not a part of the plan because I thought it would maybe be too much money and I didn't want to be too extra. But as I was going through the process I realized more and more that I wanted to have it and I would be sad if I didn't. Ever since I was younger I had that dream of walking down a grand cathedral aisle while a quartet played Canon in D. Well the cathedral didn't happen but I wanted the music. The quartet to me was too much money to spend for a half an hour ceremony so instead we went with a Violinist and a Cello. Natalie was amazing. I sought her out around May and found her through LI Weddings and she ended up giving me a discount for being at the Wedding of The Year 2012. Natalie helped us pick out music and was always very sweet through emails. On the day of, when the ceremony was running late, my husband and I were taking pictures before the ceremony and I heard the beautiful music and was so happy. I kind of wish I was able to thank her after wards but being the Bride you are a bit busy. But they were awesome and added the touch I totally wanted for our ceremony.

> You 2 were so beautiful at your wedding and when we first met back in June at Dianna and Shawn's wedding at Queens Botanical Gardens! The day was beautiful, and Danielle you were so beautiful and elegant. The venue, your coordinators and everything were perfect! Thanks so much for the review and I wish you 2 all the very very best always! :)
Hilreth
7/21/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie you were very courteous and professional from the first day I spoke to you. The music was beautiful and our guest really enjoyed the ceremony music. Thanks for a job well done, we could not ask for more.

> Hilreth, your wedding was such a special one! You were so nice to work with! Your pastor at the church was such a sweetie pie and he even asked if he could keep our harp and harpist at his church for always. Everything was so lovely..congrats once again and Happy 2013..hope you 2 are doing great now and always!
Annie
3/24/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie is the perfect wedding vendor. She is great with responses, and she really proves it to you why you hired her in the first place. Even after she already had our business, she invited us to events that she was playing in the area. Unfortunately, I was unable to make any of them, so she forwarded us videos and a sample cd instead. All of our questions and concerns were promptly addressed. She showed up on the day of, and played the most beautiful music you ever heard. She played all the songs were requested (from a list of sample songs). She added an extra dimension to the day that gave me a tear as I heard my song when I walked down the aisle. We only hired her, it was more than enough.

> Dear Annie and Renje, You 2 are so special and such nice people. When we first met a year or so before your wedding I could see how much you loved each other and were so caring and considerate towards one another. It was a great pleasure to be a part of your most special day. I also enjoyed working with Rev Johnny Erato who is a sweet man and never questions anything that I do or play and is a gentleman! You were CE's "Couple of the Year" and I want to wish you 2 all of the very best always and to thank you for this lovely review here..thank you!
sheila
11/19/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I worked with Natalie for my wedding and she went above and beyond. This was one area I did not have to stress about. She was quick to answer any questions I had and made choosing my music very easy. Everyone commented on how beautiful the trio sounded.

Maezy123
8/20/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
From our first conversation with Natalie, we knew that Capriccio Ensemble would be the perfect addition to our wedding. We had a 3 piece trio from the Capriccio Ensemble perform during our outside wedding ceremony and cocktail hour. They traveled a great distance from their location to be a part of our wedding day, and we are so glad they did! Whenever we talked with Natalie, we really felt like she was listening to our needs and visions for our wedding day. The whole process was easy and comfortable. She sent us multiple music samples and suggestions that helped in making our decision to work with them a simple one. We always felt like we were in good hands and that our stresses over wedding planning could be directed elsewhere. She was quick to get back to us, whenever we contacted her, and she made us feel like her top priority. Natalie worked with us to help create a contemporary yet classic playlist that reflected both our tastes and vision for our day. Her expertise and professionalism is unmatched. Natalie and her team truly made our wedding day complete. Thanks, Capriccio Ensemble! ~Brie Anna & Matt

> It was a great pleasure to perform at your wedding ceremony and cocktail hour in New Egypt, NJ on 8/20/11! You were both wonderful to work with and were a stunning lovely couple. We had a great time being a part ofyour most special day. Thank you for your review..wishing you both a lifetime of love and much happiness!
Lucie
7/16/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie is wonderful...what a sweetheart. The music was AMAZING!! We got the harp and violin..and wow. The music was so perfect for our church ceremony. Thank you!

> Thank you Lucie, It was lovely to work with you and I am so happy that you enjoyed our Duo of Violin and Harp... wishing you all the best always! Natalie
adelya
6/5/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I hired Capriccio for my June 5th wedding to play at my ceremony and Cocktail Hour. They did an amazing job at both!!! They played beautifully!! Moreover, they are beyond nice and extremely professional!!!

> Adelys You are such a great person and a sweetie! It was both fun and a great pleasure to work with you and to be a part of your special day. Both David and I really enjoyed performing at your wedding and for all of your guests...you were a Stunning Bride. >..all the best to you and Gerard always!
Doyca
2/27/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie was amazing from the very beginning she was very professional and great to work with. The Trio was amazing and everyone loved them! THANK YOU!

Miramique
11/27/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
The Capriccio Ensemble made our wedding very special. They did a wonderful job of setting the tone for the rest of the event. Natalie was very helpful during the selection of the music for our ceremony and also very considerate for our needs. Although our minister was running late (leading our ceremony to start nearly two hours later than expected) and the Ensemble members had other committments, they stayed for the remainder of the event and did not charge us any additional fee. We definitely recommend this group to any bride or event coordinator who wants to add a touch of class and warmth to their event. -- Miramique and Juan Rivera

Katlyn
9/18/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
It was a smooth process dealing with Natalie. The musicians were prompt and I heard many positive responses about the music after my wedding. I would definitely recommend them!

christiff917
9/17/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
All I can say is WOW! My wife & I were very impressed with the performance. I would find it hard to believe that anyone would say Natalie was bad. Keep up the good work.

NRC910
9/10/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
We worked with Natalie from Capriccio Ensemble. She was extremely responsive and helpful. She has amazing customer service skills and you can tell she really loves what she does. We were originally going to sign with another company who charged less, but yet were not responsive or helpful, but then I contacted Natalie from Capriccio Ensemble and from beginning to end I got exactly what I wanted. The price was reasonable and worth every cent and I know I made the right choice booking with her company instead. Of all of our vendors her involvement the day of the wedding was only for an hour but yet I heard from her more then anyone else. She spent a lot of time making sure we liked all the music for the ceremony and reviewing things with me for the ceremony to make it all go smoothly. She played violin for the ceremony and brought a gentleman with her to play the piano. The guests were commenting on how nice all the music was that was played and got excited when they heard certain songs being played. When they played my processional it sounded beautiful and not only was my groom moved by seeing me walk down the aisle but also how beautifully the music sounded while I was walking down the aisle. It was exactly what we wanted. I would really recommend to anyone to use this company for ceremony music because they play beautifully, have amazing customer service skills and will bend over backwards to make sure you are happy on your wedding day and we definitely were!

AlexisP
7/23/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie and her musicians were amazing. She was so easy to work with, extremely thorough and walked me through all my questions and helped me pick music, because I had NO CLUE what music was supposed to go when during the wedding mass. She was an expert and a professional. She was always very responsive and made me feel at ease in an area of planning I had no idea about. The music was beautiful and made the ceremony so special. I am so glad we chose to hire them. In fact, they did such a wonderful job, my sister is hiring them for her wedding this year. We were very pleased with everything and I would highly recommend them to anyone. It made the ceremony so much more beautiful.

falconierigriek
5/14/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Love Love Love Natalie and Capricco Ensemble. I cannot say enough good things about them. The music was amazing and she is so easy to work with. It was one of the best things we did for our wedding. People were in awe and amazed by their talents. If you want to add a special touch to your wedding hire them!

Heather
4/24/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
My husband and I had an amazing experience with Capriccio Ensemble. They seriously were on of my favorite wedding vendors to work with. I had always wanted to have ceremony musicians for our wedding ceremony but wasn't sure we could afford it. I inquired with Natalie about what we wanted for our ceremony and she quickly responded to all of my phone calls and emails. After meeting with Natalie, hearing the music samples and given a quote, we knew right away we wanted Capriccio Ensemble to play for our wedding. I basically only knew what song I wanted to walk down the aisle to and left a lot of the other songs to Natalie's expertise and couldn't have been happier. As the wedding day approached, Natalie contacted me to confirm all the songs and when the wedding day came, the musicians were on time and played absolutely beautifully (We had a duet: cellist and violinist). Family members still rave to us about how beautiful Capriccio Ensemble played. Being that we were getting married in a Catholic Church, only classical/religious songs were allowed. However, my husband and I loved the song "Bittersweet Symphony" for when we exited the church. Natalie came up with an idea right away and cleverly transitioned a classical song into the "Bittersweet Symphony" song for our exit that not only sounded beautiful but also simply flowed from one song to the other. We were thrilled at how perfect it sounded! I highly recommend Caprricio Ensemble for your ceremony musicians. They get 5 stars all across the board!!

Margie
4/24/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie Kreiegler, was amazing to work with on the day of our wedding. She was recommended by our wedding coordinator and she and her band did an amazing job at the ceremony. Very affordable prices and very reliable! I would book her again in a heartbeat!

Crissy
3/28/10
star 4.9 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.5 out of 5.0
Natalie and the ensemble were beautiful...it was a perfect touch to my ceremony...i was very pleased, and my guests were impressed. On the video, hearing the beautiful music as my bridal party walks down the aisle still makes me cry...they are very talented and professional

Irene
3/27/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie was great to work with. Very caring and you never got the feeling she was in it just for the money. I was so happy that I decided to go with Capriccio Ensemble vs. a singer. Natalie plays the violin beautifully and it sounded like heaven when played in the church with the acoustics. She played with her organist and provided beautiful music for the guests, then for the bridesmaids processional, when I walked down the aisle, the unity candle lighting ceremony and the recessional. Both priests raved. Guests enjoyed the music. In particular the piece during the unity candle lighting-Ava Maria was mentioned. This was one of my best vendors and choices for my wedding.

VDesantis
11/28/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie is an EXCELLENT violinist. She really set the tone for my ceremony and was so easy to work with, so I HIGHLY recommend Cappricio Ensemble!

Mary
11/7/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Absolutely incredible!! This quartet ensemble recently played for our wedding at Holy Trinity Cathedral in NYC and they were excellent!! We were so happy with the quality of their music and Natalie was amazing to work with through the whole process. My husband and I would highly recommend Cappriccio Ensemble - they are an incredibly talented group of musicians!!!

livinebride09
10/3/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Throughout the entire planning process, Natalie was just wonderful. She was attentive, creative, and brilliant with her ideas and she was also very friendly, which helps in stressful situations. On our wedding day our ceremony music was just perfect-- it was exactly what we had wanted. Thank you, Capriccio Ensemble, for helping to make my big day even more amazing- I truly appreciated everything that you did to make my day wonderful!!

Jimmy
9/18/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Reflecting on our 1 year anniversary, one of the things that stood out most was the beautiful music the Capriccio ensemble performed at our wedding ceremony and cocktail hour. The music literally brought tears of joy & happiness from us and our guests. Since the beginning of our planning, Natalie was always a pleasure to work with. She is very kind, professional, courteous, and helpful. It was a huge relief knowing that we could trust the Capriccio ensemble to handle the ceremony music exactly the way we planned it. They arrived on time and performed exquisitely from start to finish. We knew they were impressive because soon after we received so many compliments about them! I HIGHLY RECOMMEND contacting Natalie from the Capriccio ensemble!

rlomba9179
9/13/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Outstanding!!! It was a pleasure to have Cappricio Ensemble as a part of our special day!

Christine
9/13/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
They were incredible and reasonable priced!

jgolio
8/1/09
star 4.8 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.0 out of 5.0
Natalie and her ensemble were terrific! They were hired for the ceremony and for cocktail hour and played such a wide variety of music. She was always easy to reach and made it perfect for planning the most perfect day. I would highly recommend them in the future!!!

Katy
7/25/09
star 4.9 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 4.5 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie is so knowledgable and helpful. She was able to help me choose beautiful music for the ceremony and fun music for the cocktail hour. I received so many compliments on the string quartet and they really were wonderful.

bk2033
6/6/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I was so pleased to have found Natalie, we had no ideas but with the depth of the capriccio repetoir and her creativity and enthusiasm for music, it easy to craft the perfect ceremony music - personalized and fun. Our guests were impressed, to say the least. A real class act.

Farrah
11/9/08
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie and the rest of the Capriccio Ensemble are wonderful. We worked with Natalie to map out a non-traditional ceremony playlist, consisting of current pop hits in string arrangements. The results wowed the crowd! Everything they played sounded elegant and beautiful, yet it also had a playful touch. During the cocktail hour, we played some "standards" so we can vouch that they are versatile as well. Classical, contemporary, jazz, pop - you name it, they can play it!

Marilyn
7/8/07
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Wonderful!!! They were amazing! Definitely recommend them!

Melissa
2/25/07
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Originally, my husband and I did not think we wanted any ceremony music for the wedding, believing it wasn't necessary and that we could not afford it. So I went to my friend's wedding a few months before mine, and she had a string quartet for her ceremony. Well after hearing the way it sounded at her wedding...I KNEW that I wanted to add it to ours! Unfortunately I was afraid we didn't have the budget and that my husband would say it was an unnecessary expense. So I started shopping around and I found Capriccio. After reading many reviews and reccomendations I contacted Natalie, and I let her know that I wanted a price quote and to see her repertoire. She was such a sweetheart! There was no pressure at all and I really was amazed at her customer service. I kind of had to keep her on hold for awhile and I let her know that if I got my husband to say yes, I would book with her. At no time did it feel like I HAD to book her ASAP or anything. It finally wasn't until about 5 wks before the wedding that we received some extra money and I knew we could afford it. Once I contacted Capriccio and let them know I was ready to book---they were great and so fun to work with, especially with music selections The trio also performed as people came in, doing prelude music. They were on time, sounded amazing, and I am soooo happy we used them. Many guests complimented us and said that the strings were wonderful, and I recommend them to any bride!

theresa
11/11/06
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Natalie was amazing to work with from the very begining. I knew I wanted a solo violinist and she was more then willing to come to my small ceremony. She played Bach's Air for the walk up the aisle, my favorite. But what was really moving was The Prayer played during the lighting of the candles. It was perfect, and my mother really appreciated it. The entire experience was beautiful and we can't thank Natalie enough for being such an integral part of my ceremony. Total professional and amazing artist and musician! Theresa & Bryan Zinger, 11/11/06

Patrick Kelly New Rochelle
10/7/06
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
We were lucky enough to choose the Capriccio Ensemble to perform the ceremony music at our wedding. They went above and beyond and did a truly amazing job, including a performance of "Everlong" by the Foofighters which they learned especially for our ceremony. I can't say enough about how happy we were with everything.

Elsie
8/5/05
star 3.2 out of 5.0
Quality of Service: 4.0 out of 5.0
Professionalism: 4.0 out of 5.0
Flexibility: 1.0 out of 5.0
Responsiveness: 4.0 out of 5.0
Value for Cost: 3.0 out of 5.0
Natalie was very nice and very responsive. All were professional musicians so quality was good. They were very particular and did have some usual demands for the ceremony site which we had to accommodate. They requested umbrellas to cover the musicians, rain or shine (it was an outdoor ceremony). One musician showed up a little late and we had pushed up the ceremony a little so we had to go ahead with one man short. They're not at all flexible with timing so make sure you get them in and out of there exactly on time or prepare to pay extra.

> No one in the ensemble was late. Point of Fact: the vast number of times we have stayed well beyond our contracted hour or two hours or more in order to accomodate our client(s) cannot be counted! We are flexible however it is not reasonable to expect musicians who are contracted to start at 5 PM to be required to start performing at 4:30 PM. Our "courtesy" arrival time is set for approximately 30 minutes prior to our contracted start time and due to the bride (Elsie's) express request due to the bad weather and rain, the ceremony began 30 minutes before our scheduled/contracted starting time. The ceremony was held in the rain with no tent or protection for the bride, groom or their guests and family. A tiny umbrella which was meant to cover a table top and not instruments was provided, and it did not fully protect us. We/those of us (2 out of 3 performers) who were there exactly at our "Courtesy arrival time" for which we do not even charge accomodated Elsie. It is not only very mean spirited for her to state that any one of our team was "late" which is a misrepresentation of the real facts, it is also very ungrateful to write such a review. The fact of the matter is that Elsie requested a refund from us even though she had her ceremony start 30 minutes before our contracted start time/30 minutes before it was scheduled to start and this was done because she wante to be outdoors even in the rain!...she requested a refund from us because our 3rd performer arrived closer to the contracted start time (5 PM) and was unable to perform at her ceremony. Firstly he would not have fit under that table top umbrella in the rain together with the cellist (Elina) and violinist (me) who were already under it, and secondly I feel it is unfair to not compensate a musician who has driven in Friday rush hour traffic to a location in Long Island City all the way from Princeton NJ where he resides and also..technically he was not late. We did not bill the clients an additional fee for starting 30 minutes prior to our contracted time however we also cannot take a fee from a musician who did arrive on time and yet was not there exactly 30 minutes prior to his scheduled starting time! When someone is not respectful of other people's professional time this can certainly be a problem as sometimes when one wants something that opposes this time of professional scheduling this won't happen. If we had been asked (all of us) via contract to be there 1 hour early we certainly would have been able to acccomodate (all 3 of us) this request to start 30 minutes before our contracted start time of performance however with all due respect Elsie herself signed a full service agreement via which the "Courtesy Arrival Time" (a clause on all of our contracts) was scheduled for 4:30 PM with a "Prelude Music for Guest Seating" start time of 5:00 PM on our contract which she and I both signed. We wish Elsie all of the best.