Chelsea Piers Sunset Terrace

Chelsea Piers Sunset Terrace

Chelsea Piers Sunset Terrace

Phone: (212) 3366-777
Pier 61 Chelsea Piers, New York, NY 10011
Overall Rating

Customer Reviews

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Nina
12/23/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
We needed to find a venue for our wedding and reception on an expedited basis during the frenzy the Christmas holidays. We had a very tight deadline of 3 weeks and were understandably concerned. However, after meeting with Event Coordinator Sherwin Johnson, we were convinced that the Sunset Terrace was the perfect spot for us. The venue was absolutely beautiful and offered a great deal of flexibility. Sherwin was instrumental in the planning process, and accomodated every request, despite the tight deadline. The final product was a fairytale wedding that looked like it took months to put together. All of our guests were blown away by the gorgeous venue and praised the quality/presentation of the food. Thank you to everyone at Chelsea Piers for exceeding our expectations and giving us the wedding of our dreams!

Anonymous
9/2/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I would recommend this venue to EVERYONE. Lauren McCourt is so amazing! She answered each and every one of my emails, from big questions to very small ones. She did everything we asked and I wasn't nervous or stressed from the second we got there until the end of the night. The space was AMAZING. The lights at night twinkling over the river was just perfect. Everyone kept talking about it and how it was the fanciest wedding they have ever been to. We can't say enough about Lauren, she is so professional, efficient and quick to respond, I couldn't have done it all without her! I recommend Chelsea Piers Sunset Terrace to everyone wanting an amazing NYC wedding for an affordable price.

Aja
4/28/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
We visited at least half a dozen event spaces in Manhattan for our wedding and reception, and we decided that Sunset Terrace was a perfect fit for us. While the room was empty, and it was a freezing cold day on the water during our first visit, we knew this spot had so much potential for our spring wedding. Our Event Coordinator Sherwin Johnson gave us the grand tour and we were sold. The space is gorgeous, and the decorating options are limitless. To be perfectly honest though, we were still a little skeptical about having their outside caterer come in. This was going to be the deal breaker, and we just felt like it probably wouldn’t work. Welcome to three or four days later when we went to our tasting. Had we known it would be this good, we would’ve skipped lunch! We were absolutely blown away by the quality and presentation of the food, and the deal was done. One more bit of skepticism – we had decided to plan the entire wedding and reception without the help of a planner, so we were naturally quite nervous about how everything would unfold. We could not have asked for a smoother day thanks to Sherwin and his entire team. From start to finish, the entire event couldn’t have gone any smoother. Whether it was introducing us for the first time or making sure our plates were full and glasses overflowing, we never had to ask for a single thing. MOST IMPORTANTLY – our guests had such a wonderful time, and we’ve heard nothing but praise whether it was the ambience, the view, the hospitality, the food, the band, etc… One note for any future newlyweds – we unfortunately didn’t have the luxury of having a late spring/early summer wedding, but if you can, there are floor to ceiling windows which can be opened in the warm weather. We can only imagine how that would’ve been. Thanks again to Sherwin and everyone involved for making this an event of a lifetime!

Caroline
10/15/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
The sunset terrace was an amazing venue. We had our wedding there last Saturday and it was fantastic - we had sunset views as our ceremony concluded which were incredible. Don't be turned off by the ice rink entrance. It makes for good conversation and once you're in the venue you don't even know it. Finally, Lauren McCourt is the most incredible venue coordinator you could ever have. Definitely ask for her if you're considering having your wedding there. She sorted everything ... And I mean everything. As typical new Yorkers we both work long hours and I spent the last couple of months flying back and forth to London every two weeks for work so had very little time to organize things. She dealt with everything and it all turned out amazingly. Plus on the night itself she helped with everything thrown her way, including fixing my dress when someone stood on it and broke all the bustle ties. She really made our wedding fun and memorable for everyone.

Niko
7/9/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I can't speak highly enough about Sunset Terrace or our contact Lauren M. The Space: Our guests our still talking about how incredible the venue was! The actual sunset there was worth every penny! It completely lives up to it's name and it was incredible! Yes, you have to walk by an ice skating rink but 1) you don't notice it at all once you're in the space and 2) for our summer wedding it was a perfect place to cool off for any guests that needed it and 3) so what! :-)! It was truly the most perfect setting for our wedding and reception and I am so grateful to the hubby for finding it. I couldn't be happier and I wouldn't have changed a thing! Lauren: From the first time we met her and through the big day Lauren was nothing but personable and professional. Emails were answered quickly and questions were never left open. We were more than relaxed and comfortable going into our big day knowing that everything was in her capable hands. If anything went wrong on our day we have absolutely no idea! For us and our guests the ceremony and reception were flawless...perfect! Lauren and the entire staff were incredible and we can not even begin to thank them enough for everything they did to ensure that we had the most perfect, amazing...

crusso
5/30/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
We had our wedding ceremony and reception at Sunset Terrace. Getting to the venue space is a tad unusual as you have to pass the gym areas and an ice hockey rink. That aside, Sunset Terrace is a large room in Chelsea, Manhattan on the water with floor to ceiling glass walls. For our wedding, they opened the windows/walls and our guests enjoyed hanging out by the water and watching the boats. Being able to bring in my own caterer was important to me, which happily they let me do. My contact, Linda, at Chelsea Piers, was very helpful in coordinating our vendors. Another plus: the venue lived up to its name; during our wedding ceremony, the view was of a beautiful sunset.

Natasa
4/4/09
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
How glad we are that we had our wedding at Sunset Terrace. We only had two weeks to plan our wedding and I had many doubts. Although our Event Coordinator assured me that our small number of guests and the size of the space will work well - I had my reservations. After leaving his office, I immediately remembered everything we hadn’t discussed. To my surprise, Sunset Terrace took care of it! When we arrived that day, everything was in place exactly how I envisioned. The room looked beautiful, the bar was decorated and the tables were set up precisely how I wanted. We could not have asked for a better night. The team was responsive and extraordinarily accommodating. Guests raved about the venue and the food! I would like to thank everyone on the Chelsea Piers team for making my wedding unforgettable. Natasa & Nenad Petrovic 4/4/09

Jared
9/23/05
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
When we began our search for our wedding venue, we knew we wanted something different, sophisticated and cozy, with an amazing view. The Sunset Terrace was perfect! The ice rink is a bit unconventional, but was an amazing “conversation piece” for our guests. Our wedding was everything we dreamed of and more. The staff at Sky Rink were wonderful and the food was spectacular! The maître de was superb – we had absolutely no worries the day of! The comments poured in from all our guests. Wonderful atmosphere, wonderful service and wonderful food! It doesn’t get better than that! We would definitely recommend the Sunset Terrace as a wedding venue. Thank you again for helping us to make beautiful memories of our special day. --Sara & Jared 9/23/05

chris
5/5/12
star 4.9 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.5 out of 5.0
Lauren McCourt and the Chelsea Piers staff were terrific in the planning and execution of our wedding. The ice rink entrance is really the only weird thing about this place. Once in the Sunset Terrace room, guests love the views and the space. It is great for an intimate wedding -- we had about 120, which is the most the room can really comfortably hold. As others have done so before us, we cannot say enough good things about working with Lauren. She's a pro at what she does, and the patience with which she conducts herself, despite what has to be a high-pressure, deadline-driven environment.

CathyM
6/26/10
star 4.9 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 4.5 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I really would not have changed a thing about our wedding at The Sunset Terrace. Lauren McCourt was our event coordinator and I can not say enough fabulous things about her. She was professional, responsive, attentive, fun and personable. She is someone any bride would LOVE to work with. The terrace itself is beautiful. Georgous views over the Hudson, with floor to ceiling windows that can be pulled up to allow for what feels like a loft-like outdoor wedding, there really are not any other spaces like this one! It is unconventional and not the typical country club look and that's what makes it so great! The set up and decor on our wedding day was exactly to a "T" what we discussed and planned for, it really could have not been more perfect. Jason's Catering was our caterer and we worked with Kathy Fallon who is just wonderful. We were able to offer our guests fun apps during cocktail hour and different main course choices than the standard wedding fair. Though the food tasted great, our only complaint (if you could even call it that) was that the food came out slower than we hoped. We really wanted to keep the evening moving so our guests could have fun however this was something only we noticed. I would hands down recommend this venue to anyone who wants a trendy NYC wedding venue with georgous views, great food and a unique atomosphere.

irenehlee
9/18/10
star 4.8 out of 5.0
Quality of Service: 4.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Lauren McCourt was a bride's dream - so helpful that she reduced my stress on a very stressful day. I could not have asked for a better event coordinator. She was extremely helpful during the preparation and on the day of. The venue itself was stunning, especially bc the weather was particularly beautiful on that day. I received many compliments on the view and the venue, even despite the unconventional hockey rink area. The reason I am giving 4 stars for the quality of service was that the food was not as great as I had desired - Jason's catering was extremely helpful and accommodating, even incorporating a korean ethnic dish for me. Their catering service was also great on the day of, but the dinner was not as great as I desired. Again, highest praises to Lauren McCourt. I would recommend her to anyone and I have done so recently!

Alex
10/7/12
star 4.7 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 4.5 out of 5.0
Value for Cost: 4.0 out of 5.0
We just had our wedding there, I learned about this venue years ago from another event, Matthew was a great help throughout the wedding, before and after, the catering company they used was nothing but excellent (Ask for Diane). Just make sure you pick a sunny clear skies date and you should be in perfect viewing spot around the sunset time. Worth saying, that they let me use their high speed internet to stream my wedding live, here are our wedding videos from there: http://alexnsharon.com/watch-live/ and also let me stream all the tweets and hashtags, I'm even thinking to offer my services with them on a daily basis so every newly weds or live events can be streamed live and utilize social media the way it should be. Enjoy your events :-)

stauffec
6/25/11
star 4.6 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 4.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 4.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I'm sure most people say that there wedding was perfect and that everyone had a great time - regardless of where they had it - so I won't start with that. What I can tell you is that the Sunset Terrace is absolutely stunning spot for a wedding of 65-100 people. Our ceremony and reception was on the Hudson river - and by on I mean ON it. The venue was decorated cleanly and tastefully (before flowers and linens). Since we had nice weather we had all the glass doors open so people had the sun slowly sinking to our first dance - they were out on the balcony having drinks, they were looking at the boats sailing by. In the evening people remarked that they felt like they out at sea. We wanted something memorable and I think everyone will remember it. Additionally, the price probably should get a 10.0. You will not find any place as memorable for the price they offered. Now to the downside. You do need to walkthrough the ice rink to get to the venue. You do not have extra rooms for powdering your nose and smoking cigars. In reality though, you don't care - in fact the jokes about seeing an ice rink melt away the moment you step out onto the reception floor and you have nothing but the Hudson River in your view. The beauty of it is that you shed all that unnecessary trappings and front what is most important - a place that gets your family and friends in a space that is open and engaging. Lauren at Chelsea Piers was amazing through the entire process. She was attentive and caring and professional. We kept on waiting for that classic "thing to go wrong at every wedding", and it never did. She also was great to the guests as well as our photographers, dj, etc. Our DJ actually said "This venue is amazing, I've never had staff treat me so well". Not that it is all things to all people, if you are looking for Oheka castle then it might not be a good fit - but if you are looking for amazing waterfront wedding that gets all of the truly important things right - this place is it (at any price) - the fact that it is so reasonable makes it remarkable.

Ann
8/4/12
star 0.5 out of 5.0
Quality of Service: 0.5 out of 5.0
Professionalism: 0.5 out of 5.0
Flexibility: 0.5 out of 5.0
Responsiveness: 0.5 out of 5.0
Value for Cost: 0.5 out of 5.0
PROS: *The view and balcony. *The wait staff was friendly and professional. *The food was very good. You have to use the venue’s caterer (Jason’s Catering) and the owner of that company is a very nice man and was an absolute pleasure to deal with. CONS *Our venue coordinator. The venue coordinator, Laura all of the positive reviewers loved, is no longer there. We were given someone else who was incompetent and unprofessional throughout the entire process. *Sunset Terrace does not have air conditioning. On a day over 75 degrees, you and your guests will be uncomfortable even after the sun goes down. The venue does not allow you to rent or bring portable units. *The room where the ceremony and/or reception is held is next to another room they call the Club Lounge. When in the Club Lounge for cocktail hour, your guests are next to an ice hockey rink. The evening of our wedding there were practice games going on. Some brides may not be happy about the noise. *The restrooms are public and you will be sharing them with the people there for the ice rink. The room for the bride does not have a restroom. *Our contract had many errors before being finalized and even in the end, it was incorrect. Adding to your menu will cause the price to increase significantly. In the end, you are not saving much at this “affordable venue”. *There was a big issue with the timing of our food and some was cleared before some of our guests had a chance to eat. One menu item was left out completely. IN SUMMARY: depending on your coordinator, we could possibly recommend Sunset Terrace for a wedding. However, we would never recommend it for a summer wedding. Too many of our guests had to sit near the ice rink or on the balcony because of the heat, and the dance floor stayed pretty empty all night. Sadly, if we could go back knowing what we know now, we would have chosen another venue.