5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
Tom and Lori put together beautiful flowers for my wedding day. There were several instances of miscommunication with them regarding what I wanted and the final invoice (which was all easily remedied and taken care of), but all in all, we were very pleased with the outcome of the bouquet, boutonnieres, and flower brooches we ordered from them.
I had a very specific and symbolic design in mind for my wedding bouquet consisting of 1 white Casablanca lily, 3 white calla lilies, green cymbidium orchids, and two-tone dendrobium orchids. After discussing my ideas with them, they advised me on how to best make my vision come to life, and also for the best price. I had originally wanted the inner layer with the Casablanca lily, followed by the 3 white calla lilies, followed by dendrobium orchids, and then the green cymbidiums. However, they advised me that the cymbidium orchids were much more expensive than the dendrobium orchids and that it would be best to have the cymbidium orchids as the third layer to use less flowers, and to make the outermost layer the two-tone dendrobium orchids. They also advised that this color scheme going from white to green to magenta would be the more visually pleasing, as well, rather than my prior vision of going from white to magenta to green. Tom and Lori were both honest and very helpful about how to best keep the cost low, while also producing a visually spectacular bouquet, which is admirable for a shop owner.
Tom also gave us a great price for all the flowers we ordered and even gave me free dendrobium orchids for my hair consultation and also for my wedding day, which was greatly appreciated. To add to this, they were also very flexible and opened the shop at 6 AM for us so that my husband could go pick up the flowers, as our wedding was early in the morning in Brooklyn. The flowers were both very fresh and wonderfully put together. Lori was also very quick and responsive by email.
We recommend Cress Floral Decorators!