5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
My husband and I found ourselves unexpectedly moving across the country during our wedding planning. When it came time to build our registry, a traditional registry did not make sense. Our lives were in limbo, literally pulled between two coasts. We had no idea what would fit in our new apartment, we had yet to decide what to keep/to toss from our old one, and we were clueless about what we would need most once we arrived. Above all, with our lives in flux, to what address were guests going to send tangible gifts? And where were we going to store them? We already had 30 boxes of our belongings en route to our new apartment!
We were overwhelmed. Then we found Deposit a Gift.
Admittedly, I held slight reservation about a non-traditional choice. Though the world is heading in a digital direction (we did digital invites), would all my guests appreciate it? We ran the idea by friends who quickly encouraged it. In the end, our guests totally got it. They even commented that it was fun to use and a smart idea.
On top of the product being successful for us, Dana is simply amazing. Days before our wedding, I did a cash out on the site. Unfortunately, I had bridal brain and entered my wire number instead of my account number. When I noticed the money hadn't come in, I contacted Dana who, despite it totally being my fault, was attentive and kind. She responded quickly to each of my emails, reached out by phone with a status update, and never once made me feel bad about botching the thing. She was determined to fix the mistake and did everything she could to make it happen quickly. You do not find this level of customer service everywhere. Deposit a Gift is above and beyond!