3.3 out of 5.0
Quality of Service:
3.0 out of 5.0
Professionalism:
3.0 out of 5.0
Flexibility:
4.0 out of 5.0
Responsiveness:
3.0 out of 5.0
Value for Cost:
3.5 out of 5.0
Event Planning: The Dyker Beach Golf venue is a very nice facility for a wedding. The wedding ceremony and reception were held on July 16, 2011 in the lawn and on the patio outdoors, which was wonderful. What a wonderful choice. We had a beautiful day! I wish I could say the same about the event manager who my daughter and I worked with leading up to the wedding. She was a bit unresponsive at times and didn't tell me certain details that I needed for the dinner. I felt that Jeannine over sold the services at the place in order to book my daughter's wedding. We would have ordered covers for the chairs if the new replacement chairs had delivered like she promised us when we visited. Also, she made me believe that all staff was knowledgeable about their role and responsibilities they should perform, which was not the case. My daughter found the Bridal Attendant to be new at her job and lacked the knowledge of her role. My daughter had to ask at times for her to refresh the appetizers in the room and clean up the dishes. Upon our arrival, a banquet staff member did welcome them with a room filled with glasses of champagne.
Jeannine also did not communicate commitments made in the contract and the size of our wedding party (200 guests) to the Maitre'd which caused problems later in the day. They were flexible in working with our florist, who was outstanding, by giving our florist napkins ahead of time for decorating. Our florist made our tables look so elegant. Dyker received compliments for their napkin and floral design on the tables.
Staff: The entire staff who worked the night of our wedding appeared to be novice. The staff who set up a table for the guests to write on stones left the bags and boxes in front of the table for guests to see when they arrived. I had my son remove them. Boxes of my decorated fans that I made for the outdoors ceremony were left out by the gazebo for arriving guests to see. My girlfriend who was seated as a guest texted me to tell me to have them removed.
The lack of communication between what we told Jeannine and what was conveyed to the Maitre'd showed when she decided to only set up chairs for about 170 guest and not my requested 200. Because of this, guests were standing and we had to request additional chairs before the ceremony began. By the way, those chairs did not have a program or a customized gift fan from the Bride and Groom placed on them and the chairs did not match the white lawn chairs that others had!!!! Aaugh!
When the ceremony was about to begin I was informed by my officiant, my Pastor, Bishop Hilliard, Jr., that the bridal runner was down and guest had walked on it. This was the final straw! I stopped the wedding and insisted that a clean, untouched runner be laid down for the bride to walk on for her processional in. Our Maitre’d explained to me that there would a delay and to tell me that others did it this way. What? This is not bridal ceremony etiquette! Needless to say, the wedding processional was delayed until the runner was taken up, all guests were seated, and the bridal party except for the flower girl and my husband and daughter, the Bride, walked in.
Afterwards, the Maitre'd, Banquet Staff, and Waiter staff was very attentive! I can’t emphasize it enough how wonderful they were in giving us the utmost best service. Throughout the night both were continuously checking on my husband and I to make sure we were happy and if we needed anything else. Regardless, the banquet staff on the wedding night was so amazing that they helped make the event go on afterwards without a hitch!
Food: The appetizers, food stations, and hors d’ouevres were all very good. We didn’t get to try everything but the beef tips on toast were to die for. The filet mignon for dinner was very well done to each guest’s wish. The best of the dinner was the salad with Champagne Vinaigrette dressing. We also had the Maryland Crab cake as a first course, which was delicious. All our guests raved about how amazing the food was.
Space: Cocktail hour reception was held on the patio, which was fabulous! It overlooks the golf course and is nicely furnished with upscale patio furniture and umbrellas. There was also a main indoor reception area with comfortable chairs and sofas for those guests who were elderly or could not take the sun.
The main dining reception room was an addition to the building, which was built in the late 1800’s, which is what my daughter loved about the facility. It looks as though it has been part of the building forever and was just stunning. There are floor-to-ceiling windows and black chandeliers gave the room a classy and elegant look. The area designated for the band or DJ has a beautiful brick backdrop, which looks great during the reception.
Great location venue in Brooklyn, food is delicious, but the wedding planner and facilities staff are not quite ready for prime time when accommodating large wedding receptions. I would not recommend them!