5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
We first met Walter and his team from Eloquent Studios in May of 2009 when he photographed my friend’s wedding (in which I was a bridesmaid). I felt as though he made the whole photography process fun, and was amazed at how unobtrusive he and his team were throughout the course of the day/night. When we were booking vendors for our own wedding, we consulted with Milton Gil, Abella Studios and Eloquent Studios. We met with Walter last, and by the end of the meeting, knew just by looking at one another that he was our pick. We appreciated not only the quality of Walter’s work, but also that we could sit and have intimate conversation with him in his studio without feeling rushed, and that we could rest assured that Walter himself would be the one capturing what would turn out to be our most precious memories. In June 2009, we had our engagement photo shoot at Liberty State Park. Walter was flexible enough to meet us in Jersey City so we could take some photos with the skyline in the background (whereas one of the other photographers we met with had a set location for engagement shoots that we could not deviate from), took a good ¾ mile walk with us down Liberty Walk, and was even willing to walk with us across the bridge to Ellis Island (even though we were denied access). The save the date magnet he created was high quality and just as we’d envisioned it to be (the magnet made a great engagement party favor, for those of you looking for ideas). From June 2009 through present, Walter has been extremely accessible via phone and email—he answers all questions within at most a day, and most important, is reassuring in all of his responses. About a week before our wedding day, we stopped in the studio to pick up our photo frame favors (more about that later), and Walter again took the time to sit with us and help us envision how the photography would work on our wedding day. He calmed by nerves about the fact that it was forecasted to rain our wedding day (we ended up with beautiful sunshine and only a sunshower), promising an amazing set of pictures no matter what the weather. He even took the time to talk cameras with my husband, and ultimately recommended a camera that we bought just for the honeymoon! Our wedding day experience was all that Walter promised it would be. He made taking pictures fun for not only my husband and me, but also for our entire bridal party. Many of our bridesmaids/groomsmen raved about not only his professionalism, but also about how much fun they were having! I would have to agree with some of the other brides who have posted that it was Walter who was able to keep me calm during even the most frazzling moments (he always made sure I had water, gave me time to relax and sit by the fan, etc.) He’s also quite complimentary—I’ve probably never heard “cute”, “adorable”, and “beautiful” in reference to my posing for pictures in a lifetime as much as I did on my wedding day, and his compliments put me at ease in front of the camera (which is probably why I love the pictures so much!). In addition, we booked the photo booth for our reception, and utilized the photo strips as favors for our guests. The line for the photo booth was consistently longer than the line at the bar, and family and friends are still raving about how unique and how much fun the experience was! The photo booth itself was awesome, but the best part was definitely taking home the scrapbook filled with pictures of all of our guests. We have already flipped through it several times, and are grateful to be able to add it to our stockpile of wedding memories. The day after we returned home from our honeymoon, I received a message from Jean that our proofs were ready for pick-up. We’d initially been told they’d be ready in approximately 4 weeks (which was still a good deal), but they were done in under two. Walter and his team managed to capture every detail – viewing the proofs not only triggered good memories but also helped us to see our wedding day the way we believe all of our guests did. Even after we’d made the final payment, Walter volunteered to help my husband create a panoramic of 4 photos we’d taken of the St. Lucia mountain scape on our honeymoon. He obviously views his customers as more than simply customers—we hope that we’ve built a lifelong relationship with Walter and Eloquent Studios, and that we’ll get the opportunity to work with them again! Thank you, thank you, thank you, Walter!