2.2 out of 5.0
Quality of Service:
2.0 out of 5.0
Professionalism:
3.0 out of 5.0
Flexibility:
2.0 out of 5.0
Responsiveness:
2.0 out of 5.0
Value for Cost:
2.0 out of 5.0
Don't be fooled by how professional Expressway music appears to be.Though they have a great client facing attitude, they ultimately cannot deliver on the services they promise. I hired them to DJ, handle lighting, and play our ceremony music for our wedding last September and was shocked at how many mistakes were made:
-First, they played the WRONG SONG while our wedding party was walking down the aisle
- Second, they were incapable of properly setting up the sound system so that music (and speeches) could be heard at proper volume. The music for our outdoor cocktail hour was too soft and the groom had to ask them to turn it up. Also, after we moved inside, no one could hear the groom's speech because the sound system inside also wasn't properly set up
- They convinced us that they would be able to provide cool club like lighting, but the lighting towers they brought were an eyesore and made the place look like a cheesy bar mitzvah
- There was no real DJing done -- no fading in and out of tracks, mixing, or reading the crowd -- it just sounded like someone put on an iPod and hit
play.
- The made a huge deal out of customizing our song list, but they didn't even get through our "MUST PLAY" list and despite the fact that we gave them a list of over 100 songs we liked, there were still songs played that we hated / didn't recognize.
- Though they were responsive before we went into contract with them, they went RADIO SILENT the week of our wedding and we had to hunt them down to discuss important logistics of the day.
For how much they charge, brides would be way better off going with a different DJ company.
> We care deeply about every client and every event we do (as can be seen by many other 5 star reviews here). Our DJ told us that the dance floor was full all evening without pause. He was quite shocked by this posting he said guests were sweating the third hour into the wedding from dancing so much. We are very sorry this client didn't have a good experience but it wasn't from a lack of professionalism or caring. He was given a list of hundreds of songs and played almost only songs from this list.This is the first negative review we've had for this dj(he's been with us for over 10 years). He consistently gets AMAZING reviews.