0 out of 5.0
Quality of Service:
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Value for Cost:
0.0 out of 5.0
WARNING: Tara Geremia of Exquisite Affairs Productions\r\n\r\nI hired Tara Geremia of Exquisite Affairs Productions (EAP) to be my day-of coordinator for my NYC wedding in June 2012. I feel it is my duty to caution all future brides about hiring Tara. I have tried to present a balanced review of her performance leading up to my wedding and on the wedding day itself:\r\n\r\nStarting with the few Positives:\r\n\r\n• Tara was helpful in recommending vendors. I ended up hiring the florist she recommended, as well as her linen and chair rental vendors. \r\n\r\n• Tara was responsive to inquiries via email. Tara typically responded to my emails within a day, and often much sooner. \r\n\r\nHOWEVER, here are the huge Negatives:\r\n\r\n• Tara failed to effectively coordinate the transition from ceremony to cocktail hour. The upshot of her poor coordination effort was that my groom and I, as well as our parents, missed nearly the entire cocktail hour. \r\n\r\nHere is the detailed version of what happened: After the outdoor roofdeck ceremony ended, my groom and I had planned for a brief “yichud” (private time) in our hotel suite, followed by the signing of the marriage certificate in our suite, and then heading back up to the roofdeck for cocktail hour with our guests. It is important to note that Tara did not review any of these logistics with me in advance of the ceremony. Tara’s failure to do this resulted in a series of logistical snafus and delays after the ceremony which caused my husband, me and our parents to almost entirely miss cocktail hour. Specifically, Tara left the ceremony early to assist the florist with setup in another distant part of the hotel where the reception was being held. Right after the ceremony, the groom and I were escorted to our suite by a member of the hotel staff, but then nobody brought the officiant and our parents to us for the marriage certificate signing. We waited and waited but nothing. Finally, our parents and the officiant called our suite directly wondering what was going on – they had somehow been left unattended after the recessional and gotten stranded in a closed-off stairwell of the hotel, where they also were waiting for someone to take them to the marriage certificate signing. Eventually they made their way to our suite, and the marriage certificate got signed, but Tara was nowhere to be found. By the time we got back up to cocktail hour, it was nearly over. Obviously this was all incredibly disappointing, as this is exactly why I hired a day-of coordinator – to make sure the schedule was aggressively managed. \r\n\r\nIf Tara had reviewed logistics with me ahead of the ceremony, all of these issues could have been anticipated and avoided. My error was simply assuming that as a professional wedding coordinator, of COURSE she was on top of it, and was working seamlessly behind the scenes with the hotel’s catering staff in this regard, and had just decided not to burden me with this sort of thing on my wedding day. I was wrong. When I discussed with her after the wedding, she blamed the catering manager at the hotel and took no responsibility for what is clearly a day-of coordinator’s primary role. Shocking, right? But wait, there\'s more...\r\n\r\n• Tara departed the reception early. I hired Tara under EAP’s “Something Blue” package, which includes “a maximum of 8 hours” of on-site support on the wedding day. However, she left after just six hours! Tara arrived at about 3pm, but then at around 9pm when the reception just got started, she approached me and said that the hotel’s catering manager had everything in control so she was going to leave. I was too shocked (and overwhelmed, as the bride) at that moment to question her. This left my groom and I to manage the photographer, the musicians, and the cake cutting all on our own. When I raised this issue with her after the wedding, she referred me to the contract language that said “a maximum of 8 hours” and said that she typically leaves whenever she feels it is appropriate to leave the wedding coordination in the hands of the banquet / catering staff. It would have been really nice to have her explain this to me in advance (and obviously I wouldn’t have hired her on this basis). \r\n\r\n• Tara was too passive generally in approach, for me at least. If you want someone to simply put together a timeline, email your vendors to confirm the week before, and show up the day-of and check items off the schedule, she’s ok at that. But if you want someone to really aggressively manage the day, anticipate problems / issues and raise them with you in advance to make sure nothing is left to chance, and know that when you are the bride on the day-of, you need someone else to “think” for you and be with you from start to finish, then she is definitely NOT who you should hire.\r\n\r\nSince my engagement was just four months, Tara was the only person I interviewed to be my day-of coordinator. Needless to say, in hindsight, I would certainly have interviewed more potential day-of coordinators, and probably full-service planners, to ensure that I hired someone who would really be helpful in thinking about the details of the event and providing strategic advice to me, instead of a passive administrator like Tara. \r\n\r\nI should also note that my wedding was small – just 50 guests and no bridal party – so her poor performance is even more shocking considering how little she had to manage relative to a typical wedding.\r\n\r\nIn summary, I would strongly NOT recommend hiring Tara. She is certainly a very nice woman, but in NYC there is absolutely zero doubt that there are many, many far better choices out there for day-of wedding coordinators. \r\n\r\nPlease feel free to send me a private message if you would like more details or would like to speak. I feel a bridal duty to help others avoid making the same mistake I did. \r\n
> Critical feedback is always welcomed, and I appreciate the bride's inclusion of positive remarks about Tara's work, recommendations and countenance. We have already privately discussed this matter directly with the bride; however, as this is a public discourse, I feel it necessary to state that Exquisite Affairs Production stands by its word that Tara did her job to the best and fullest extent possible. Reviews hold people accountable, and such is the purpose of my response.
A wedding day is about the happiness of the couple and their guests, and we always aim to accomplish this - it is our mission. I use "we" to refer to all of the wedding professionals involved in the day-of (planner/coordinator, site staff and banquet manager, photographer, vendors) - it is not a one person job as we all have shared and individual responsibilities. With that in mind, the review places sole responsibility on Tara for the unforeseeable [but manageable] "hiccups" that transpired, but dually-overlooks (1) how Tara handled what transpired and (2) other parties who were involved / responsible.
As described in the review, Tara handled all of her individual roles with great aplomb. Behind the scenes, Tara needed to oversee/re-do details and responsibilities that were mishandled by the site's staff. In particular, Tara went to great lengths to rectify the negative incident that is the crux of the review - the delayed cocktail hour. The delay was due to a time-consuming transition from cocktail hour to wedding site, which was an assigned responsibility of the banquet manager (not Tara). Due to the family's delayed transition, Tara personally negotiated an extended cocktail hour at no cost to the couple. Tara had contacted the banquet manager to discuss this issue, but did not receive a response. As for her time of departure, Tara worked from 3-9pm and left when appropriate and as stipulated in the agreed upon contract.
As the proprietor of EAP and close colleague and friend of Tara, I can understand that this response may come off one-sided; however, my sincere hope is that despite one's dismay, the reviewer, her groom and their guests had a wonderful wedding day.