5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
I’ve always considered flowers to be an important part of the wedding day décor but I was almost resigned to the fact that I could not afford to have any. So I worried and briefly entertained the idea of doing flowers on my own but was fortunate that after weeks of scouring the internet, I came across several reviews that suggested Richard works with a tight budget so I called him up and made an appointment.
I was impressed that he spoke with me directly, even though he is the owner. I was a little nervous that he couldn’t see me that week but figured, he’s good, so of course he is booked. Richard could tell I was a little worried and he assured me that the timing was sufficient and asked me to send him all my info (budget, flowers needed and pictures of flowers I liked) via email which I did.
To my delight, he responded quickly and was able to help me come under budget since I paid cash. It was hard to wait for our sit down appointment but I reminded myself that I saw his work online already (great photos and reviews on yelp and Wedding Wire) so I accepted his proposal and dropped off my initial payment in person so I could see the flower shop and meet Richard briefly. I found Richard to be extremely personable and got the vibe that he truly enjoys the work he does.
Brides, do not be put off by the small and crowded store! Its probably the reason why Richard can be flexible on price and work with you on budget. I later needed to add additional tables after more guests were added, and Richard worked with me and ended up not charging me for the arrangement at our sweetheart table…this is on top of the deal offered for Wedding Wire users for a complimentary throwaway bouquet and complimentary bathroom arrangement.
I sent Richard tons of “inspiration” pictures via email and I was sure I was getting annoying but Richard handled it all in stride and actually seemed pleased that I knew what I liked and didn’t like. Richard made great suggestions and had a mock up of the arrangement ready for my first appointment with him and made impromptu changes showing me other flowers as we spoke. Most importantly, I felt he was able to listen to me and quickly interpret my style and make it better than what I could even think of. He took his time during our appointments and didn’t make me feel rushed even though I was a “client on a budget”.
Although the dahlias I wanted were not in stock at the time of my initial and follow up appointments (because of the season) I was happy with everything I saw throughout the process and Richard assured me that he’d have them in time and he did. On the actual day of my wedding I was truly blown away. All the flowers were gorgeous and they were bountiful. They were better than the samples I was shown and better than I could have imagined.
Overall, I was extremely pleased with Flowers by Richard and wholeheartedly recommend this florist to other brides. Although I emailed Richard fairly last minute and only secured my actual sit-down appointment with him just one month before my wedding (which is crazy in terms of any kind of wedding planning) I wouldn’t change a thing.