3.9 out of 5.0
Quality of Service:
4.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
2.5 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
3.0 out of 5.0
We used Forever Fiances for our wedding invitations, and the invitations were stunning. We chose the all-in-one invitations and they looked like a page out of a children's storybook. They were whimsical and sweet and (in my opinion) the most unique and lovely invitations I've ever seen. Unfortunately, after we sent out the invitations, we received many of them back in the mail because the top layer of the paper (with our guests' addresses) had been sheared off (I guess in the Post Office machines) and were undeliverable. When I initially ordered the invites, I asked for the clear envelopes to send them, but I was assured by Forever Fiances that they were unneccessary and that the invited could be sealed with clear stickers and sent. After the invitations started coming back undeliverable, I called the company and the customer service at Forver Fiances was wonderful and within a week I had a new set of invitations to send out (although I had to hand address the new batch and they didn't look as nice as the ones I had paid to have printed). Overall, I would recommend these invitations and this company, but I would absolutely advise anyone ordering the all-in-one invitations to send them in the clear envelopes. It was very stressful and disappointing to have to deal with invitations coming back after we sent them out. Not to mention the double postage we had to buy.
> Thank you Kristin for your feedback. We understand that the reason why your invites bounced back, is because you used $0.45 stamps versus $0.65 as instructed in our faq. We truly appreciate your business and wish you a fantastic wedding day! Thank you again.