1.2 out of 5.0
Quality of Service:
0.5 out of 5.0
Professionalism:
0.5 out of 5.0
Flexibility:
2.0 out of 5.0
Responsiveness:
1.0 out of 5.0
Value for Cost:
2.0 out of 5.0
Hallak cleaners created a bustle for my dress -- one main one, and one backup, and both broke immediately on my wedding day. They were a huge pain in the ass to deal with and I had a BROKEN dress because of them on my wedding day. I hate this place.
> While reviewing past reviews, we were quite disappointed in seeing this one. However, we would like to point out a few things. When there are limited loops or bustle hooks on a gown, there is no way to guarantee that a mishap may occur. We, of course, are happy to add additional adjustments to secure a bustle. Unfortunately, I am not familiar with this gown so it is a bit difficult to reply completely. When a gown is being handled, it is difficult to guarantee that someone may pull too hard or the bustle gets caught on something. For our future brides that are wary of their bustle, my best advice would be to let us our your seamstress take a look over. If they suggest an additional loop or hook, it is probably in your best interest to follow their advice.