Hallak Cleaners - Gown Preservation Specialists

Hallak Cleaners - Gown Preservation Specialists

Hallak Cleaners - Gown Preservation Specialists

Phone: (201) 3437-333
172 Johnson Avenue, Hackensack, NJ 07601
Overall Rating

Customer Reviews

Please Let This Vendor Know You Found Them on the Eventwire Network
Elisabeth
5/11/13
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I live in New Jersey, and my niece is getting married this weekend. Last Thursday I found a dress in a high-end department store that I absolutely LOVED. But they didn't have the dress in my size and the store couldn't help me find the size that I needed. I came home and googled the designer and found that the designer is carried by Terry Costa.com. I called the store and spoke with Natasha, who couldn't have been more solicitous and efficient. Terry Costa did not have my size in stock, but Natasha called the designer and had the dress to me in less than 3 business days! They even called me this afternoon to follow up and say that they had spoken with the designer and that I should expect the dress to arrive today. It arrived in perfect condition, for a fair price, and fit perfectly! I couldn't have asked for better service. I know what size I fit in for this designer's dresses, and I will definitely shop Terry Costa again. Thank you Natasha!

Kimberly
11/17/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Hallak did an amazing job with my two sample Priscilla of Boston dresses. They were expertly tailored and cleaned to like new condition. The staff is extremely professional, friendly and knowledgable. They are not inexpensive, but you get what you pay for. I wouldn't have entrusted my wedding gowns with anyone else.

Anonymous
Recently Married
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
My wedding is coming up and I decided to go to hallaks cleaners for my dress fitting. They are doing a fabulous job!

Lindsey
10/27/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Hallak was very professional, friendly, and I was very happy with my gown preservation.

Carrie
10/21/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Hallak did an amazing job on my wedding dress. I bought a dress off the rack, so it needed a lot of taking in. They had to take the beadwork off, take in the dress, and reapply the beadwork, and they did an amazing job! In addition, they delivered the dress to my hotel the day of the wedding -- I never had to worry about it. My husband had his tux altered there as well, and it looked wonderful. I cannot recommend Hallak enough!

Anonymous
Recently Married
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Fantastic. I was at about to drop my dress off at another company and someone working there said for the magnitude of work that needed to be done to clean my dress BEFORE the wedding, Hallak would be best. She was right. They worked with my tight schedule and cleaned my complicated, delicate Vera Wang dress in record time. The dress was previously worn and a mess - dirty, stained... it came back pristine. My dressmaker was shocked at how amazing the dress looked. After my wedding I will bring the dress back to have Hallak preserve it. Highly, highly recommend. PS - Hallak is 45 minutes from my house but worth every minute in the car to get there!

> Thank you so much for wonderful review! We are so pleased you were happy with our services. We look forward to seeing you again. Congratulations and best wishes! (-Donna)
Marisa
9/9/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I totally recommend Hallak Cleaners to ANYONE. The level of service was beyond amazing. They were on it and my brides were happy with their dresses and attire!

Anonymous
Recently Married
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
They were very helpful when the bridal salon where I purchased my dress from went out of business. The entire staff at Hallak were very friendly and did everything possible to make sure my dress fit like a glove and was done in time for my wedding.

Anonymous
Recently Married
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Professional, courteous and knowledgeable. They were very responsive and have done a great job in cleaning and preserving the wedding gown. Expecting it to take a while before getting it back but was pleasantly surprised when it arrived a week ago. Speedy service

Rona
7/22/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
The staff at the Hackensack location are wonderful!!! The seamstress, Kymet, did a beautiful job with my wedding dress! I've never felt more gorgeous! She listened to my concerns and her amazing skills and professionalism resulted in a perfectly fitted gown! Laura and Marc at the front desk were always pleasant, kind, polite, and very helpful! My preserved wedding gown came nicely wrapped in a lovely box and instructions on how to handle the gown. I plan on continuing to go to them for all my dry cleaning needs!

Michelle
7/7/12
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
I brought my dress in to be cleaned and preserved a week after my wedding in July. Donna and everyone at Hallak was so wonderful. My dress and veil arrived 3 weeks later (the dress was finished earlier but we were on our honeymoon) and it was beautifully cleaned and preserved. They shipped the dress free of charge. Thank you Hallak Cleaners for doing an amazing job. Your site in NJ is very convenient!!

Judie
11/22/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Hallak Cleaners is a premier company and tops in their field. Trust the most important dress of your life to the gown preservation specialists. My gown has been perfectly cleaned and preserved. It's all ready to be removed from its protective box and put on if I ever want to wear it again. The personal service and detail to attention by bridal coordinator Donna is exceptional. This is literally a white glove company - your wedding dress will be returned to you cleaned and preserved Smithosonian style and will include a pair of white gloves to use to inspect your gown so no body oils will mar the dress. The investment in your wedding dress is well worth the price of having Hallak Cleaners protect this memorable and cherished asset. Thank you Donna and your team for your care in ensuring that my wedding dress remains as beautiful as the day I wore it!

erin
9/17/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
this was my mothers irish lace veil and has been worn by 4 brides over 33 years. you made the veil look brand new and you were nice enough to attach a hair clip on it to secure it. after i wore it you cleaned and preserved it for the next bride in our family. thank you for all your expert help. erin wacha

> Erin, Thank you for taking the time to post such kind words! We are beyond happy when we are able to restore an heirloom so it can be continued to be enjoyed by the family. Congratulations again on your wedding! Best wishes! Donna
rhoda
8/21/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
when it came to cleaning & preserving my daughter's wedding dress, which was actually mine ( redone for her) , Hallek was the only one I considered using...They also cleaned my dress which was very expensive & quite ornate ( with a lot of detail ) & it came out beautifully..I was very pleased!

gail
6/26/11
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Living 2000 miles from your wedding location can be daunting. The logistics of getting the dress from California to NY the week of the wedding , with a week stay in NJ gave me a headache. I asked around and several leading dress shops recommended Hallak, and I am so glad I selected them. They are complete professionals and handled every aspect of shipping, pressing and preserving my dress. Donna coordinated with the concierge at the my hotel, and I arrived at my hotel suite to find the dress pressed to perfection. Their day of emergency kit truly useful. After the wedding I returned the dress to them for preservation and everything was beautifully done. It was such a relief to be able to depend on them, and to know that I did not have to worry about the dress at all. One of the best decisions I made.

> Thank you so much Gail for your glowing review. It was a pleasure speaking and working with you up until your big day! Please let me know if I may be of assistance in the future. Best wishes!
Laurms15
2+ years ago
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
They were fantastic with my gown!!

Laurie and Jon
4/17/10
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
They cleaned and preserved my wedding gown and veil. In addition we took in my 30 year old christening gown which had been worn by me and my younger sister. The christening gown has never looked better and is ready for any future kids. They took a dress that was discolored an yellowing and brought it back to white. My wedding gown looks great as well and they repaired a couple of the crystals that were falling off. I didn't get my gown cleaned until 2 years later so I was impressed.

> Thank you Laurie for taking the time to share your experience with us. We hope that the christening gown is able to get lots of use in the future by your family. Congratulations and best wishes!
Anonymous
2+ years ago
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Hallak Cleaners are the best in preservation of wedding gowns. They cleaned and perserved gowns of 2 of my daughters and did a wonderful job. They were so happy and are able to keep the gowns hoping that one day their daughters will wear them.

Maxiene
7/4/08
star 5 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 5.0 out of 5.0
If you don't bring your wedding dress to Hallak, it will for sure will be ruined! I had a problem with a bustle they created for me, but they fixed it no charge! YOU NEED TO SPEAK UP IF SOMETHING IS WRONG! They don't have ESP and cannot tell if something is wrong with what they did for you. I was reading the other review about them and how she said they were horrible, I bet she never called them cause I bet they would have done something for her for free! My friend had her dress done by the corner cleaner and it yellowed in less then a year because of the plastic window or something. Hallak took it in, fixed it up, and now my friend and I are still customers for our better clothing. These guys are the best at what they do and I recommend them to everyone everywhere!

Aiti
12/8/12
star 4.9 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.5 out of 5.0
My sales lady recommended Hallak Cleaners to clean my $7000 Lanvin wedding dress after the wedding and I'm so glad she did! They did a fabulous job removing the tea stain and my wedding looks brand new again. The service is excellent, starting from in-store drop off to the phone, then email correspondence and then final drop off at my apt. My wedding dress came back in a beautiful, museum-quality, preservation box, along with gloves and care instructions. It was worth every penny and I highly recommend Hallak to clean your most precious garments.

> Thank you so much for sharing your review with fellow Wedding Wire brides. We are so happy that you were pleased with our services. It was a pleasure working with you! Please feel free to call me with any future questions or assistance. Best wishes always! -Donna Anne Serino
Krystal
1/5/10
star 4.9 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.5 out of 5.0
I was so happy that I had an experience with Hallak Cleaners .The boutique was specious and carry all kinds of gorgeous pieces. And I loved atmosphere in it - very relaxing and stuff is very helpful.

Luz
2/17/13
star 4.8 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.0 out of 5.0
Hallak cleaners did an amazing job with my dresses. Def pricey but when you have designer gowns that are also pricey it was very much worth the quality of service and piece of mind that I received from Hallak Cleaners. I was able to alter and clean my gowns only a month away from the wedding and was 100% satisfied with the results. For wedding gowns, this is the place to go. I'm in NYC so I went to their NYC location.

> Thank you so much for taking the time to post this review! We are very happy to hear you were pleased with our services. Wishing you nothing but happiness! Congratulations!
Anonymous
Recently Married
star 4.8 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.0 out of 5.0
Hallak did a nice job. I would recommend them to someone who wants to clean a wedding dress without reservation.

starryskies416
9/10/11
star 4.8 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 4.0 out of 5.0
I am so lucky to have found Hallak cleaners for my wedding dress alterations! I had purchased my dress in Feb for my Sept wedding and brought it for alterations to another dressmaking shop in Midland Park, NJ. The woman held my dress prisoner until August 16, when I went for my fitting she had CUT the bottom unevenly AND too short, took apart the beaded bodice and just completed messed up my gown (and then had the nerve to scream in my face not to criticize her work and that I'd have to deal with it because it's a hard dress to work on!). In a panic, I was trying to find someone to fix my dress which was now too short and too small 1 month before my wedding date!! I called a couple places and Hallak cleaners was the only place that told me that we could make it work in time. My mother & I brough my dress in that day and Kiymet very calmly looked at all the problems that needed to be fixed--2 days later I came back for a fitting to see if the length could be fixed and it looked better already. I went back for 3 more fittings in the next 2 weeks and the dress was absolutely perfect! Kiymet had taken my dress home to complete all the work on time and completely reconstructed my dress!! She also hand beaded the back piece that goes behind the corset to make it go with the front of the dress! Kiymet is the ONLY REASON I have something to wear down the aisle next weekend!! She also fixed my mom's dress and my maid of honor's dress, both which were vandalized by the same dressmaker that ruined my gown. I highly recommend going to her first before chancing it with someone else!!!!!!!!!!!

Anonymous
Recently Married
star 4.6 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 3.0 out of 5.0
Value for Cost: 5.0 out of 5.0
Hallak cleaners was wonderful! Two weeks before my wedding, I had to get my dress cleaned because I had bought it off the rack and it had been tried on by women who had left makeup on it. I got it back, and it was like it had never been worn by anyone! It was beautiful, and they created a hanger to support the dress's shape. The only thing that I felt was wrong was that I had to call them to find out that the dress was ready a day early! Other than that, everything was perfectly beautiful! Thank you Hallak! I will definitely refer you to others and use you again!

Anonymous
Recently Married
star 4.6 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 3.0 out of 5.0
Sent my daughter's wedding gown in to be cleaned and repaired then found out she was going to use it to take pictures on the beach. Had to ask Hallak to return the dress as is which they did promptly via UPS and in a special box that protected the dress from being crushed. They weren't at all upset that they had to do all of the paper work associated with receiving the dress even though they had to send it right back. They remained pleasant, polite, courteous and very professional.

helena
3/4/12
star 4.6 out of 5.0
Quality of Service: 4.5 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 4.5 out of 5.0
Value for Cost: 4.0 out of 5.0
I had a wedding dress that I wanted to fix up and I originally took it to a tailor who said that what I wanted could not be done. Luckily, I found out about Hallak cleaners and they fixed my dress exactly the way I wanted it. She even gave me advice and was willing to work with me over and over until she got it exactly how I wanted it. Thank you Hallak cleaners. I will be back!

Catherine
11/5/11
star 4.6 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 3.0 out of 5.0
I chose Hallak to clean and preserve my dress because it was the preferred vendor of the salon where I bought my dress. They were always very helpful, flexible, and professional. The day before it was due back, I called to confirm its arrival and I was told everything was on schedule. That day, I called again to check for something else and was told it was NOT scheduled to go out until the following week. My first reaction was annoyance, but immediately when I explained that I had taken a day off to receive the package, they told me they would courier it out that day. They even called me when the deliveryman was on his way. Very helpful and thoughtful service! My only real gripe is the price. I just can't feel good about spending as much money as I did to preserve my wedding dress. But what I do like is that I'm encouraged to open the box and look at my dress, and even take it out every few years to refold it. In contrast, most other places I talked to insisted that it stay sealed or risk voiding the guarantee, which always sounded kind of shady to me. The size of the box is quite large - far too large for my liking in my NYC studio apartment. But that probably has more to do with the dress, so Hallak can't be faulted for that. If you have the money to spend and want to be sure the job is done right, go with Hallak. They have excellent, friendly customer service to go with their reputable service as wedding dress cleaner and restoration experts.

bilancia5
5/7/11
star 4.6 out of 5.0
Quality of Service: 5.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 4.5 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 3.5 out of 5.0
Hallak provided a very professional experience. They were expensive, but I felt very well taken care of, and the entire experience was excellent. I brought them a vintage dress from the 1960s, which I had already had altered to fit me, and they were able to clean it and restore some of the oils to the lace. I highly recommend their bride's "kit," which has lots of little emergency tools for the day of the wedding, and also includes a substantial discount off their services.

> In regards to our pricing, we are very upfront with all customers regarding our price point whether they are a bride or someone walking into our storefront with a few button-downs. We are not comparable to a mom and pop dry cleaner located on every corner in one's neighborhood. Our award winning plant and team of experts ensures that your garment receives the highest quality of garment care. We are one of eleven dry cleaners in the world that reach the highest standards set by the Leading Cleaners International.
Heather
9/18/11
star 4.4 out of 5.0
Quality of Service: 4.0 out of 5.0
Professionalism: 5.0 out of 5.0
Flexibility: 5.0 out of 5.0
Responsiveness: 5.0 out of 5.0
Value for Cost: 3.0 out of 5.0
My wedding dress is from 1872, and I was the 7th bride to wear it in our family, so it definitely needed special care when it came time to getting it pressed before the wedding. Hallak Cleaners was recommended to me by the Association of Wedding Gown Specialist, and I was quite pleased with the recommendation. Hallak's shop is based in NJ, but they sent a messenger into Manhattan to pick up my dress for free and gave me a free quote! They were open to working within my budget, which was wonderful, and they did a fine job pressing the gown. And the customer service was spot on. Thanks Hallak.

Anonymous
9/22/12
star 1.8 out of 5.0
Quality of Service: 2.0 out of 5.0
Professionalism: 2.0 out of 5.0
Flexibility: 2.0 out of 5.0
Responsiveness: 3.0 out of 5.0
Value for Cost: 0.0 out of 5.0
Misplaced dress. Took 2.5 wks for 2nd fitting. Had to be redone 3 days before leaving for event. Overpriced ($350 to hem gown)

> Thank you for taking the time to post your review. As the bridal coordinator, I was surprised to see this post because I was not aware of this situation. If you wish to discuss this further, please feel free to call me at 201.343.7333 x222. Understandably, it is a bit too late but I would like the opportunity to personally hear the situation and apologize properly. Thank you again.
Susan
12/3/11
star 1.5 out of 5.0
Quality of Service: 1.0 out of 5.0
Professionalism: 2.0 out of 5.0
Flexibility: 2.0 out of 5.0
Responsiveness: 2.0 out of 5.0
Value for Cost: 0.5 out of 5.0
I was very disappointed with my bridal alterations from Hallak cleaners. The bustle broke and not onyl did I spend a lot of time trying to get the dress to bustle, but I had to safety pin my dress up at the reception. I will not be recommending Hallak cleaners to anyone looking for wedding dress alterations in the Bergen County area.

> We apologize for the obvious inconvenience of a bustle tie breaking. We would be more than happy to view your gown. Although there is nothing to do at this point in regards to your actual wedding date, we would like the opportunity to see what happened to your bustle and help you out with a preservation, if interested. Please feel free to call me at 212.832.0750x222.
amg638
10/22/06
star 1.2 out of 5.0
Quality of Service: 0.5 out of 5.0
Professionalism: 0.5 out of 5.0
Flexibility: 2.0 out of 5.0
Responsiveness: 1.0 out of 5.0
Value for Cost: 2.0 out of 5.0
Hallak cleaners created a bustle for my dress -- one main one, and one backup, and both broke immediately on my wedding day. They were a huge pain in the ass to deal with and I had a BROKEN dress because of them on my wedding day. I hate this place.

> While reviewing past reviews, we were quite disappointed in seeing this one. However, we would like to point out a few things. When there are limited loops or bustle hooks on a gown, there is no way to guarantee that a mishap may occur. We, of course, are happy to add additional adjustments to secure a bustle. Unfortunately, I am not familiar with this gown so it is a bit difficult to reply completely. When a gown is being handled, it is difficult to guarantee that someone may pull too hard or the bustle gets caught on something. For our future brides that are wary of their bustle, my best advice would be to let us our your seamstress take a look over. If they suggest an additional loop or hook, it is probably in your best interest to follow their advice.