2 out of 5.0
Quality of Service:
3.0 out of 5.0
Professionalism:
2.0 out of 5.0
Flexibility:
4.0 out of 5.0
Responsiveness:
0.0 out of 5.0
Value for Cost:
1.0 out of 5.0
Ok, in terms of sheer talent, this band is very good, let's start there out of fairness. But, they made me feel like part of a wedding factory. After reviewing the pronunciations of my husband's name and his family names (they are Korean) on the phone prior to the event, I found myself the night of the wedding standing out side in the cold while Ernest tried to learn our names before he introduced us. Also, we chose a fairly obscure first dance song (Hard to Concentrate by the Red Hot Chili Peppers) and were assured that the band would play it perfectly. Well, they didn't, and our choreographed dance got messed up (close the $1000 spent on dance lessons down the tubes). The guests had a great time, the music was very good, but after spending close to eight thousand dollars, I was left feeling a little disappointed. I wrote a fair email to this effect a few days after the wedding and got NO REPLY at all!! I wasn't even asking for money back, just giving my assessment, and they didn't even have the decency to acknowledge my concerns! So my final verdict is, if you have 10K to spend and just care about having good music, then Ernest Mills will work for you. If you want something with a more personal touch, and want to have a band that seems like they actually care about your wedding, go elsewhere, save yourself some $$, and just make sure they are decent musicians - your guests will have fun regardless!