5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
I can’t say enough great things about Imaginative Creations, which provided Day-of-coordination for my wedding on July 20th. I didn't plan on having a wedding planner because I was on a tight budget. I however, never say never without completely exhausting my options. I took to wedding wire to research wedding planners and during my search I came across Imaginative creations and a handful of other prospective planners. I emailed or called all the planners that seemed promising based on reviews but once they heard my budget they, pretty much nicely and in some cases not so nicely, told me I couldn’t afford them. Of all the planners that I contacted, Shanelle who responded promptly was the nicest and most sincere. During our first phone conversation we spoke at length about my budget and my options. At the end of the conversation I told her that a wedding planner may not fit into my budget. Fast forward months later (when the thought of a planner had long been forgotten I receive an unexpected call from Shanelle wanting to know how I was doing and how the planning was coming along. We had a great chat, like old friends, and she provided advice and suggestions. She asked if I had given anymore thought to a planner and I told her I still didn't think we could afford a planner. We kept in touch and along the way we revisited my budget and she suggested an arrangement that would allow me to have a planner for only the day of the wedding. I was still not sure I could swing it budget wise but I said I'd think about it. We spoke a few times after this and as my husband got to know more about Shanelle he started to soften to the idea of finding a way to fit a coordinator into the budget. We both felt that Shanelle was already selflessly invested in our well-being and the success of our wedding and that if this wasn't a testament to how wonderful a person she is and how dedicated her company would be, we didn't think anything else could convince us. We decided that we didn't want to do our wedding without Shanelle and her team and we are beyond happy we made that decision. Shanelle is very attentive, organized, dedicated, professional and overall a great person. She introduced me to vendors that worked with my budget while providing exceptional service (hair, make-up and flowers). On the day of my wedding Shanelle and her team were like guardian angels. Everything went smoothly! Shanelle knows how to make you feel calm even when it seems like your world is falling apart. She was ever on hand to make sure I was looking and feeling my best. She was so on top of things (I still don't know all the things that happened behind the scenes). My family fell in love with her personality and her professionalism. Both my mom and mother-in-law can't stop commending her services and I've heard them exclaim on occasion that if they had to plan a party they'd love to have Shanelle or at the least someone like her and her team to take care of things. I couldn’t have asked for anything more.
To Shanelle and her team at Imaginative Creations, thank you for making my day so special. You've added a little more sunshine to my life and that of my husband’s. You were not simply vendors but angels in disguise and we love you for it. Keep up the exceptional work and we pray for your continued blessings.