4.6 out of 5.0
Quality of Service:
4.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
4.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
John Ragusa provided the music for my wedding ceremony & cocktail hour. My husband is part Indian and we wanted to pay tribute to his family by playing traditional sitar & tabla music at our ceremony. John suggested a wonderful sitar player, Neel Murgai. After listening to Neel's music, we asked John if he could help us arrange for the Neel Murgai Quartet to play through our cocktail hour. John was extremely helpful and made this happen. The music for both ceremony & cocktail were quite extraordinary. One guest described the music as "celestial."
John provided an overall vision for the ceremony and cocktail music, as well as a complicated logistical segue between the two. I would recommend John highly, especially if you are looking for something subtle and perhaps a little unconventional. I also found John to be reasonable and negotiable on costs. I would not hesitate to use his services again.
I had two very small quibbles that I should probably mention, though I hesitate to do so because I enjoyed working with John very much. I felt that John's staff was not nearly as attentive or flexible as John, and sometimes we had to involve John directly to get things done. Because John is so prompt and helpful, this was not really a problem, but it accounts for some of my "4" ratings. And, the other issue was admittedly very specific to our situation: our Indian quartet required setting up platforms and special rugs, a task that John and his staff gave us some pointers about but otherwise did not help us with. I am genuinely not sure if this was within his purview or if every agent would have required us to do the same, but at the time, it felt like it would have been nice for John and his staff to help with the quartet's set-up a bit more actively.
That said, we are enormously grateful to John for his incredible guidance and for the beautiful wedding music that his vision made possible. Thank you, John!