5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
My wife and I highly recommend JPO Concepts. In fact, I've already referred several of our friends to Helah. Not only was she very professional throughout the entire process, she was very accomodative and flexible as well. My wife was living in Canada during the planning process and Helah was always very responsive to phone calls and emails. She was also very accommodative with scheduling meetings with the venue, the caterers and the florist while my wife was in New York, even on short notice.
Helah brought us to look at several venues, including Location 05, which we selected. We had given her our vision as wanting a very unique NYC wedding and immediately she shared our same thought process. She was really creative in providing ideas, including allowing us to paint the walls of the loft space however we pleased and giving us full access to the photo studio's props -- which we fully utilized for our cocktail hour. We had our names painted in huge lettering near the main entrance as well as a large Chinese character, 'double happiness', in the dinner reception room to blend in some aspects of a traditional Chinese wedding. It was a great touch, as all of our guests loved the idea.
A humorous note to add, apparently during our cocktail hour a fire alarm had gone off, triggered from somewhere in the loft. My wife and I were oblivious to this matter, but there were two firetrucks that arrived on the scene and wanted to send all the firemen upstairs, in the middle of our wedding. Once Helah was aware of the firetrucks and was certain that everything was okay upstairs, she ran downstairs right away and stopped about 15 firemen from rushing upstairs during cocktail hour and instead allowed one fireman to take a quick check to ensure everything was ok. Again, my wife and I were totally oblivious of this until Helah told us about it after the wedding. So a lot of unpredictable things can happen, but Helah's ability to react and handle the situation calmly and quickly made our event go as smoothly as possible -- even if that meant holding back 15 firemen from crashing our wedding.
Helah had our wedding catered with Novo Catering and accompanied us to the tasting with Chris, the head chef. The food was delicious and the presentation of it was even better than we envisioned. When selecting the linens, plate settings and chairs, there was a large variety to choose from and the process was very simple as Helah, who accompanied us, organized it so that Chris would be there as well. Our guests raved about the variety and creativeness with the hor d'ouvres as well as the presentation and quality of the dinner reception.
All of the guests were raving about how unique, elegant and fun our wedding was. One of my favorite comments of the night was, "This is the second best wedding I've ever been to and I say second best only because my wife might get mad".