0 out of 5.0
Quality of Service:
0.0 out of 5.0
Professionalism:
0.0 out of 5.0
Flexibility:
0.0 out of 5.0
Responsiveness:
0.0 out of 5.0
Value for Cost:
0.0 out of 5.0
I hired Magda close to a year before my wedding. I wasn't 100% happy with my hair initially, but I thought that I had a year and once my hair grew a bit longer, we could work with it. I went back for a 2nd trial and still not happy. On top of not being happy with my hair, I was now being told that we needed to be at Magda's place earlier than initially planned, #1. #2, things that were initially promised in the beginning were now being revoked, and #3, I was told that she had a total of 4 weddings booked on this day, including my wedding. I went home in tears and rushed to find another salon to work with for both myself and my bridal party. Within a week's time, 1 month before my wedding, I did find a blessing. However, I had paid Magda my $300 deposit a year ago and lost that...yes, she kept it. I paid Magda for my two trials, plus tips and a $300 deposit. I attempted to contact Magda to cancel with her once and emailed her twice so I wouldn't be charged the full payment of the contracted amount and I did not get any call backs or email feedback. Not even to ask me why I was cancelling. Not a word. It's stressful enough to plan a wedding and then to deal with this and it's expensive enough to plan a wedding. When someone turns around...contract or not...literally takes $300.00 from you w/o any type of service completed, esp when 3 other weddings were planned that day, I think is extremely poor business. It is morally wrong. I will not tell you who ended up doing my hair and make up that day, b/c I will not stoop to Magda's level, but I will warn you and tell you to think twice before booking your most important day with Magda's Designs. My hair and makeup along with my mom's and 3 other girls' hair and makeup turned out beautifully and it wasn't with the help of Magda's Designs. I am so glad I found someone else to assist me and my girls on this very special day! Magda...to you.....poor way to run a business!!!!!!!!!!!!!! I rate this service at a big fat zero!!!!