The Oceana Hall
Phone:
(718) 5136-616
1029 Brighton Beach Avenue, Brooklyn, NY 11235
Overall Rating
Customer Reviews
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Anonymous
Recently Married
0 out of 5.0
Quality of Service:
0.0 out of 5.0
Professionalism:
0.0 out of 5.0
Flexibility:
0.0 out of 5.0
Responsiveness:
0.0 out of 5.0
Value for Cost:
0.0 out of 5.0
This was the absolute worse place to host a wedding or any important event. Before money was paid down they were very courteous but afterwards I barely got in contact with them. Lets fast forward to the day of the wedding the tablecloths were ripped and the wrong color. The food was inaccurate and cold and was served after 9:30pm (we had the hall starting at 6pm). The valet parking never showed up causing about 40 of my guest to miss the reception because they could not find parking. And we never receive our coffee and tea after our meal. All of this we had to pay for and they said they would not reimburse us. Please be warned do not use this place if u don’t like wasting money.
2.6 out of 5.0
Quality of Service:
2.0 out of 5.0
Professionalism:
2.0 out of 5.0
Flexibility:
3.0 out of 5.0
Responsiveness:
2.0 out of 5.0
Value for Cost:
4.0 out of 5.0
In the beginning of setting up everything, plans, what was included, etc it was great. The people were very nice and personable up until the very day of our wedding then everything changed. The morning of my wedding the owner was loud and rude with my bridal party. When it came time to do our champagne toast....there was no champagne on the tables!!! The workers were taking their sweet time opening up the bottles in the kitchen. My new husband went to the kitchen to see what was going on and the workers were just slowly opening the bottles as if there is all the time in the world....they wasted about 5-10 minutes. The woman that was working with me was pretty much MIA all night. We could barely find her....