5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
Mark and his team from Photo FX Studio captured our wedding on August 5th, 2011. We were very happy with Photo FX and would not hesitate to recommend Mark to our friends.
Mark was very professional and organized. He answered our emails timely and provided an organized "Package Options" list for our review. He was helpful in describing the details of each package without trying to upsell for something we did not need. He actually listened and responded to our needs accordingly
On the day of the wedding, Mark and his team came dressed in neat, professional attire (no shorts or sneakers like some photographers). They were right on time, ready with all the equipment.
It was very important to us that the vendors come happy and smiling, because a wedding is supposed to be a happy day! I am glad that Mark was smiling and upbeat, making us smile and relaxed. He never got frustrated, no matter how/where/when we wanted to take a picture.
At the wedding, Mark or one of his colleagues were always on the dance floor, right by us; not one time did I find myself wondering where our photographers were.
Overall, I am extremely pleased with Mark's professionalism and the quality of his work.
> Thank you so much for all your kind words and sharing your experience with our studio. Even though it was a bit challenging to set everything up, being that you live in Florida, but I glad we have managed to have our corespondence going. We love what we do and no matter of the obsticals, it's important to remember that you only have one chance at having your perfect wedding. We appreciate you guys giving us the opportunity to do what we do best. We love working at the Riviera and always thrilled to work with anybody they recommend to us. Looking forward to more events, even if they are in Florida. We love to travel ;)