1.2 out of 5.0
Quality of Service:
3.0 out of 5.0
0.0 out of 5.0
1.0 out of 5.0
0.0 out of 5.0
Value for Cost:
2.0 out of 5.0
Wedding dress alterations done here and in the end it all turned out good and fit well, but the whole process leading up to it was stressful. As with Alison M. I had a sample dress and also had a longer timeline until my wedding, which I'm pretty sure means, they don't do any alterations until right before, because the same thing happened, where the alterations weren't actually complete or done until the very last one. I also had a bunching near the waist/bustline and she kept arguing with me until I pointed it out ecplicitly in the mirror and also had my sister take a picture and then she finally said, ok maybe I see it.
They never replaced a crystal they said they would. They can NEVER find your dress. Whatever you do don't loose your ticket number, because they do not save things by name.
On top of all that, I had the entire thing quoted and priced and paid half upfront, it included the alterations, cleaning and press, it was all written on this little piece of paper. Then at the last fitting it was a different woman and she tried to charge me extra for cleaning, but cleaning was written ON THE RECEIPT. I could see it, I pointed to it. And she replied "Yes but it should be a separate item" and I said well maybe its because I first came last year and prices were different and she wouldn't honor the ticket as it was written and added $50 onto a check that was already fully written out to include tailoring, clean and press. Then she had the nerve to try to ask for cash only instead of credit card for final payment. What a rip off.
If you want to keep your sanity, don't go here.