5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
I was first drawn to Pretty Stationary for Beautiful Souls on Etsy because of the beautiful designs and innovative products that were not run of the mill, but also not new-age-tacky. We first commissioned Lisa to do our wedding invitations (which included the invitations, response cards and address printing on the envelopes) and our immense satisfaction with the way these turned out led us to drop all of our previous plans for printing the other paper elements of our wedding and go exclusively with her services.
Regarding the Invitation: The product quality was absolutely amazing, especially for the price. The paper was sturdy and the address printing on the envelopes were extremely well-done, with beautiful font that was not only aesthetically pleasing, but also easy to read. We received SO many compliments on our invitations (and from life-long New Yorkers who are used to spending an arm and a leg at Bloomingdales to have their stationary customized). Whenever there was a hang-up, all I had to do was email Lisa and she always responded within that day with more than one solution to the problem.
We loved our invitations so much that we decided to also order table numbers, escort cards, programs, menus and welcome bag inserts from Lisa as well. She was not only super accommodating about the time constraints (I was only able to give her about 2 weeks to do everything, due to RSVPs being late), but was also able to print in Mandarin Chinese at no additional charge. The formatting on all of the products was beautiful and we are 100% ECSTATIC about every product we received. On top of this, everything shipped quickly, arrived the next day even, and was neatly tucked into well-organized boxes.
Overall, Lisa was amazing. She was responsive, amenable to change, listened and followed every instruction I ever had and was able to provide valuable insight (from her artistic point of view) when I was stumped. It's not easy to find a stationer who is willing to do whatever you would like AND is able to take creative license when you give it to her and deliver a product that is perfect in quality and detail. She is a professional in all aspects of the business.
Will be using her for ALL invitation purposes in the future. She is just simply amazing.
> Thank you so much, Yin, for your wonderful review! I had such a wonderful time assisting you these past five months, and have had such a pleasure in getting everything ready for you. Best wishes to you and Lee on your special day!