I had 2 cars booked -- one for transport to the venue (a classic car) and then just a towncar to bring us home. I was told to pay the first guy (balance + tolls + tip). I gave him the cash. When the towncar dropped us off after our wedding, the driver told that he felt terrible about it, but he had to collect $8 for the toll. I told him that I'd already paid for the tolls, but that was what he was told. I emailed the company later saying that I think it's disgusting to ask a bride for $8 on her wedding night -- particularly when it was already paid and that the first driver clearly pocketed the money. I never got a response. PS When we booked this place, they recognized my husband's last name as being a relative through marriage. So this is how they treat family. Imagine how they'd treat you!

The driver was there on time and seemed professional. The only thing is once he drove us to the venue, I asked him to wait a few minutes until my parents got there so we can pay him. He seemed a bit edgy and anxious to leave.