3.2 out of 5.0
Quality of Service:
2.5 out of 5.0
Professionalism:
3.5 out of 5.0
Flexibility:
4.0 out of 5.0
Responsiveness:
3.5 out of 5.0
Value for Cost:
2.5 out of 5.0
The Jeff Decker Band played our wedding.
I have mixed feelings on the band. I felt that Jeff chose to do some things his way, instead of the way that I had planned. Since we were one of the first weddings our venue had and I was very organized, I carefully planned the floor plan and timeline. I sent those items to Jeff. They set up the band in the wrong place - on an angle probably 5 feet away from the dance floor, so it made for a disjointed band/dance floor experience. The speakers were facing the dance floor on an angle, not directly, so it was hard to hear the music and see the band while dancing.
My bigger problem, however, was with the break music/timing. Jeff said they primarily take breaks during times like dinner to keep the flow of the event going smoothly. I discussed this with him and created a 40 minute playlist of fast pop and rock n roll songs and included that on the timeline as the music to play for the last 40 minutes of the wedding. Instead, the band took a break after our bouquet toss at 9:20 and put my playlist on extremely low volume, so it sounded more like muzak, not dancing music. With the band gone and the muzak on low, people started leaving!
So, by taking a break at that time and turning my playlist on low, two things happened - no one danced to any fast pop music during the whole wedding and people thought the wedding was over 10pm, when we still had another hour. I was extremely disappointed because I was counting on that hour as the fun dancing part of the wedding (a part which multiple family members had complained we would miss out on by hiring a jazz band, but I tried to rectify with the playlist that we spent several hours creating).
I had the feeling that Jeff didn't feel like listening to a "bossy bride" when I had emailed him a few times in the last couple of months with questions. I planned the wedding out very carefully and did a lot of research, and all of the other vendors followed my timeline and floor plan. But, I always got back short answers from him that led me to believe he wasn't actually reading/caring about my emails.
Our booking agent, Andy, was very nice and easy to work with. I told him the problems we had, but Jeff basically said it wasn't his fault (that our venue was very particular with him) which might be true, but I still feel like he chose to ignore my timeline and floor plan.
The band sounded good when I could hear them, but to be honest, it was one of the only things I was disappointed with at the wedding.