1.8 out of 5.0
Quality of Service:
2.0 out of 5.0
Professionalism:
0.5 out of 5.0
Flexibility:
3.0 out of 5.0
Responsiveness:
3.0 out of 5.0
Value for Cost:
0.5 out of 5.0
Noreen and Vee did the hair and makeup for my wedding. This is a hard review to write since there was such mixed feedback... To start, both moms who had short hair were done first and both completely redid their hair themselves as the volume and style they requested was not achieved. Both moms hair did not look professionally done at all, so my first recommendation would be to not waste your money on blowouts with this team. My bridal parties hair on the other hand came out nice. I provided all pictures in advance, and the updo styles looked great. A few of the girls hair fell out so just be sure to have plenty of bobby pins and hair spray at reception if you do go with them for updos as I do think they did a nice job in this area. All my bridesmaids overall were happy. Everyone was happy with the airbrush makeup and it did wear nice all night. The bridesmaids and moms were happy with their makeup but the $20 extra for lashes was completely ridiculous as the lashes and glue were no greater than a $4 pair from drug store. I was completed last, and was very rushed. I had 2 people working on me at same time doing hair and makeup which was a bit overwhelming. Noreen did a nice favor of sewing clips in my extensions, but day of some were sewn in backwards which led to some issues (I had a pieces hanging off end of night) I was happy with the overall styling of hair though, just needed to touch up a few times. My airbrush makeup also looked great. I was not happy with my fake eye lashes either as they were not even and looked faked. I was also annoyed as I was told that individual lashes would be available yet they were not brought day of. In addition, there was an issue where Noreen dripped airbrush makeup onto my white paints and I was informed it would come out in wash and didn't. There were also a few comments made that were not appropriate and made a few of us feel uncomfortable. I am sorry to say but I do not recommend this team despite some positive reviews. If you saw my bridal party you would say they did a nice job. But there were so many issues and miscommunications that I was overall unhappy and would not recommend.
> I left you a voice message this morning to discuss this undeserved reveiw you left us. I went above and beyond with you all through out your wedding planning process. We take pride in our work and are very professional in the bridal industry. We are kind, curtious, on time, did extras for you at no additional cost, open communication via phone or email and well organized. We did as requested of your bridal party. Bridal PArty thanked us and they even requested business cards to give to friends that are getting married. Everyone in you wedding party was completed in a timely manner prior to photographers arrival. Nothing was rushed, damaged or unorganized. You were informed prior to wedding on certain hairstyles chosen would not stay in place with beach weather conditions during photos on beach. As for eyelashes we had individuals but you wanted strips for everyone. That is what was ordered online in advance and supplied. If you were not happy with your services then we should have been informed at the time of the wedding to correct any issues you had. Since you and your mom gave us a very generous tip, thanked us and told us we did an amazing job on everyone we are quite puzzled with the reveiw that you gave us. If for any reason you were not satisfied with your wedding day services a phone call or email to discuss this matter before leaving us a poor reveiw would have been nice so we could have addressed any issues that you had. When you get a chance please call me to discuss.
Thankyou,
Noreen