5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
My husband and I had an exceptional experience with the Manhattan location of True Love Wedding Center. We found them to be extremely professional, courteous and accomodating. Federico is the best! He listened to the details of our day and surprised us by being extremely and generously accomodating to us. Due to the size and details of our wedding, we were provided a second photographer as a courtesy! The photographers and videographer all arrived together and on time, despite the massive traffic in New York City because it was the Friday of Labor Day weekend!
The engagement photo session was fun and Wilson took some great shots! Our guest were impressed and we received many compliments on the engagement photo we selected to display at the entrance of our ballroom. My dad loved the engagement photo so much that he forced me to call True Love and ask that they enlarge a copy for him! These guys are the best - they will accomodate whatever your needs!
After our selections for our album, True Love will provide us with our album with 80 photos, and two parent albums with 20 photos each. Of course the number of photos in the album is dependent on which album package you choose. My husband and I had so much fun and laughs with our "paparazzi", Wilson, Chow, Ping, who has my undying gratitude for following me all over Fort Tryon park holding the photo screen over my head as it started to drizzle and because it was prior to the wedding, I was worried about my wedding hair, and Moses, our videographer, who seemed to be rolling the camera the entire 10 hours our day lasted!
Our guests commented on how excellent the "Paparazzi" was in being all over the place and capturing as many photos as they could muster. The team captured the little details that every girl wants to keep as a memory on their wedding day.
True Love offer a host of options for albums and we found them to be a "state of the art" facility that offers the latest in technology, style and quality that we were hard pressed to find in other photography studios and at an amazing price. The proofs were turned around in a matter of weeks after our affair with more than 1,000 photos and are not marked with the stamp most studios mark your proofs with. I understand from other brides that level of turnaround is unheard of from other wedding photography studios they have used. We have not yet received our video, but Federico assures us that it will be in by the end of this week. I'm sure we will be completely elated when we see what Moses has done!
When all the work is completed, True Love provides you with your proof albums, a cd with all of your photos with them, including the engagement, that because they are unmarked, you can print out your photos at home and three copies of the video.
In all, we recommend True Love Wedding Center to any couple that is looking to not compromise memories of their special day. You will not get stressed, worried, nor doubt these guys - you'll love them!