5 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
5.0 out of 5.0
Value for Cost:
5.0 out of 5.0
We decided to get platinum rings for our 10th wedding anniversary after much research. We had already made plans to go back to our home country to celebrate, and we needed the rings in a couple of weeks.
We went to a lot of jewelry stores including Ben Bridge and Zales. Most didn't have any platinum rings and the ones that had were extremely limited. The customer service was also lacking in some stores (not naming names), but the lady in one store asked us why we needed platinum at all just beacuse they didnt have any in the store! I couldn't believe she would say that to any customer!
So we started web browsing and settled on weddingbandswholesale.com. The selection were the most we've seen on any website or store. We decided on a couple of rings we liked and called them. Ronnie was extremely helpful in explaining to us more about platinum, the types of rings and anything else that came to our mind.
We finally settled on the rings we liked, but as I was against wearing diamonds, I preferred using moissanite, which he agreed to set in the ring. I want to say everything is customizable, and I felt that I was getting a ring made just for me.
We ordered on a friday, and they agreed to ship it by next wednesday. I called them everyday since about the status of the ring, but they understood our concern and were very courteous everytime we spoke on the phone. The order was shipped on wednesday and we received a confirmation for it.
I just want to say we are extremely satisfied with the whole process. The rings were exactly as pictured, and we love them! I would recommend weddingbandswholesale.com for anybody who value quality service, professionalism, great selection, and great prices!