4.9 out of 5.0
Quality of Service:
5.0 out of 5.0
Professionalism:
5.0 out of 5.0
Flexibility:
5.0 out of 5.0
Responsiveness:
4.5 out of 5.0
Value for Cost:
5.0 out of 5.0
Wen and her team provided us with videography services on our wedding day. We initially decided to meet with Wen for consultation after seeing some of her previous work on her website--her videos have a great cinematic style to them, and each video seemed like a short film. During the consultation, Wen took the time to discuss with us what we were looking for, and we were grateful that she was very willing to work with us on our budget and timing issues (we had plans for a long wedding day). On the wedding day, Wen and her team were punctual, professional, and friendly. She did give us suggestions for some particular shots while we were getting ready, and a couple of other pointers here and there, but for the rest of the time, she and her team (a second videographer for the ceremony and reception, and 1 assistant) were completely unobtrusive. Our package included 2 DVDs of the raw (and edited into chapters) footage as well as a "highlights" 3.5 minute video paired with a song. You can pick your own song for the highlights video, but we decided to let Wen pick a song that she felt would fit the mood of the video, and we're very happy with her choice! We love the video, and our friends and family love it too. We received the highlights video via the internet about 13 weeks and the DVDs via mail about 16 weeks after the wedding. Overall, we are very happy to have worked with Wen, and would recommend her to anyone looking for a wedding videographer. Be sure to check out her website for a sample of her excellent work!